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Participant
Aug 1, 2024 2:17 AM UTC
Needs More Info

Huge gaps in clips and audio in Project, all Auto saves show same gaps

I opened my project, which I've been working on for weeks, and 70% of my clips and audio are gone. The sequence presents itself in the same way but with giant gaps where the clips, graphics, effects, and audio should be. All the autosave shows the same gaps. I've never experienced this before. Can anyone help? I can't find anything online that matches my description.

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2 replies

Kevin J. Monahan Jr.
Legend
Aug 2, 2024 12:42 AM UTC

The status of this bug report has been updated.

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin J. Monahan Jr.
Legend
Aug 2, 2024 12:41 AM UTC

Hi Cheryl,

Thanks for the bug report. That sounds like a pretty strange issue. Has anything changed about your computer since this occurred? Is the media on your computer or a separate hard drive. Do you have any backups you can check for the proper gaps? I hope we can help you.

 

Sorry for the frustration.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio