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Known Participant
Sep 16, 2026 1:13 AM UTC
Investigating

I have to reinstall Premiere Pro every 2-3 months months as it crashes when opening projects.

Premiere Pro is crashing when opening any project.

This is a consistent issue that has been occurring every two to three months. Maybe four or five times this year already.

Clearing app preferences, plugin cache, media cache and restarting the computer doesn’t resolve the issue. The only resolution I’ve found is to do a fresh reinstall.

 

Premiere Pro 26.5.0 (Build 99)

MacOS Tahoe 26.6.2

MacBook Pro 2023 16” M2 Pro, 32gb Ram

 

According to the error log, Premiere Pro is possibly crashing while recreating the panel layout from the saved workspace (which is the default ‘All Panels’ workspace). I’ve saved the full logs if this helps.

The crash log shows the following:

 

OpenDocument

OpenWorkspaceForProject

OpenDefaultWorkspace

RestoreWorkspace

ReadTopLevelWindow

ReadSplitter

CreateTabOfType

HandlerSourceMonitor

SourceMonitorView

AudioZoomBarControl

UIF::Bitmap::GetSize()

 

dvaworkspace::workspace::RestoreWorkspace

FE::DocumentManager::OpenWorkspaceForProject

 

SourceMonitorView

AudioFrameView

AudioZoomBarControl

 

 

HandlerSourceMonitor::SourceMonitorView

HandlerSourceMonitor::SourceMonitorViewFrame

 

 

4 replies

Amy the Stuv
Community Manager
Community Manager
Sep 16, 2026 12:18 PM UTC

Hello ​@Robert32194799hqfj 

Thank you for your bug report. This would be very frustrating and should not be happening. Thank you for saving the logs. I will DM you an upload link for those and any other pertinent materials. I would also appreciate knowing what email you might be adding when you submit a crash report, and if you have not used an email yet, let me know which one you add onto the next one. This will help us pull the crash reports sent from your system to add to this ticket. 

 

Have you always had this issue with Premiere or has it just been this year? Do you recall a series of versions where you didn’t need to do this? Are you on automatic update? If you believe it’s workspace related, have you tried moving the 26.0 folder out of the Documents → Adobe → Premiere Pro to the desktop while Premiere is closed and then relaunching Premiere? This could save you the reinstall process. If this resolves it, I would appreciate having that folder uploaded to the link I will provide.

 

Hoping to help,

Amy

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Known Participant
Sep 17, 2026 1:14 AM UTC

Hey Amy,

 

No worries I got your private message so will respond there regarding my email.

I did try renaming the folder named ‘26.0’ to 26.0_backup in Documents > Adobe > Premiere Pro. On launch Premiere made a new 26.0 folder but the crash kept happening, so I still had to reinstall it.

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Amy the Stuv
Community Manager
Community Manager
Sep 18, 2026 4:44 PM UTC

Files received. Does the crash also occur if you opt to Make a New Project?

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