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2 replies

Community Manager
October 1, 2025

Hi @TheCompassPointGroup

Welcome to the Premiere forums and sorry for the issues. Let us know if converting the file helps.

Is this happening with a single file or multiple files? Where are the files from?

 

If you see these issues again we need a few more details to help like Premiere Pro version you are on and hardware specs please see How to Report a Problem

Sorry for the frustration, 

Dani

Peru Bob
Community Expert
Community Expert
September 27, 2025

Try converting the mp3 to wav before importing.

Sometimes Premiere Pro doesn't like mp3 files.