Skip to main content
peterf5752390
peterf5752390
Participant
Nov 7, 2024 7:46 PM UTC
Released

Importing Insta360 Videos Crashes Premiere Pro

Updated to the latest Premiere Pro, however with the Insta360 Premiere Plugin installed, Premiere crashes everytime you try to import an insta360 video file format. Tried reinstalling everything and still the case!

 

 

    This topic is closed to new replies. Start a new post to keep the conversation going.

    8 replies

    Community Manager
    Rach McIntireCommunity Manager
    Community Manager
    Dec 26, 2024 10:15 PM UTC

    updating status

    Translate
    peterf5752390
    peterf5752390Author
    Participant
    Dec 2, 2024 4:38 PM UTC

    Insta360 have released a plugin update!

     

    https://www.insta360.com/download/insta360-x3

    Translate
      peterf5752390
      peterf5752390Author
      Participant
      Dec 2, 2024 4:38 PM UTC

      THIS HAS BEEN FIXED!

       

      Insta360 have released a Plugin update - WORKS!

       

      https://www.insta360.com/download/insta360-x3

       

      Translate
        Bruce Bullis
        Bruce Bullis
        Legend
        Nov 19, 2024 5:27 PM UTC

        >are there any updates on this?

         

        Not from Adobe. As previously stated, Insta360 are making the necessary changes.

        Translate
        peterf5752390
        peterf5752390Author
        Participant
        Nov 19, 2024 4:58 PM UTC

        Hi,

         

        are there any updates on this? I contacted insta360 today they simply suggested reinstalling, and then installing an older version, none of these were succesful and Premiere Pro just crashes everytime I try to import insv files!

        Translate
        Bruce Bullis
        Bruce Bullis
        Legend
        Nov 13, 2024 4:01 PM UTC

        >Please can this be fixed quickly...

        Reach out to Insta360; they're making the necessary changes.

        Translate
          James22555124llxx
          Participant
          Nov 13, 2024 1:06 PM UTC

          I am also having this issue. Please can this be fixed quickly as I have an edit to do for a shoot and is causing issues to my client

          Translate
          Bruce Bullis
          Bruce Bullis
          Legend
          Nov 7, 2024 7:48 PM UTC

          We're working with Insta360 on the issue. 

          Translate
          Terms & ConditionsAccessibility statement
          Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices