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Paul_Gringo
Inspiring
June 16, 2026

In version 26.2.2, auto-save is causing Premier to crash

  • June 16, 2026
  • 2 replies
  • 107 views

In recent versions, the program freezes for a few seconds when the auto-save feature is enabled. The video plays, but the program’s functions don’t work. I have to force-close the program. This issue occurs in all projects, regardless of the number of files or effects. I didn’t notice the auto-save process before, but now it’s causing me discomfort, so I’ve turned it off.  The project size is 3–10 MB. Just don't tell me that my hard drive can't save 3 MB in 10 seconds—and that's why it freezes. 

 

Windows 11

MSI PCI-Ex GeForce RTX 5070 Ti Gaming Trio OC 16GB GDDR7 (256bit) 

Samsung 990 Pro 2TB M.2 PCIe 4.0 x4 NVMe 2.0 V-NAND 3bit MLC

Intel(R) Core(TM) i7-14700K (3.40 GHz)

 

    2 replies

    J
    Community Manager
    Jonathan+EditorCommunity Manager
    Community Manager
    June 22, 2026

    Hi ​@Paul_Gringo,

    Thank you for following up.

    Where is your project file, and media stored? Are they saved in the same location?

    If they are saved in the same location, can you try moving the project file to a different location (locally on the computer, for example).  Perhaps there is a read/write issue if the machine is trying access both the project file and media at the same location.

    Best,

    Jonathan

    J
    Community Manager
    Jonathan+EditorCommunity Manager
    Community Manager
    June 16, 2026

    Hi ​@Paul_Gringo,

    Thank you for submitting the report and providing computer the information! Are you working with any external drives or devices?

    The team suggests to try the following as troubleshooting options:

    • Uninstall, then reinstall Premiere.
    • When working in your project, have the Properties panel closed

    Please also see some documentation that may assist you when troubleshooting:

    We’re very sorry that this issue is causing frustration for you. We’re here to help.

    Best,

    Jonathan

    P
    Paul_GringoAuthor
    Inspiring
    June 16, 2026

    No, I have two M.2 SSDs. They're installed directly on the motherboard, and they pass all the tests. I don't understand about the panel. What are you trying to say? Why does it need to be closed? I wasn't using it when the auto-saves took place.

     

     

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