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reboussier
reboussier
Known Participant
July 27, 2024

instabilité de première pro sous windows11

  • July 27, 2024
  • 5 replies
  • 449 views

instabilité complete de premiere pro , cela depuis quelques semaines

reinstallé sur un autre PC les probleme sont identiques sous windows10 ou windows11

impossible de travailler !

d' autre part en multicam l ' affichage multi est alléatoire

le logiel s' arrete message en rouge

"premiere pro s'est arrete brusquement alors qu'un projet était ouvert  rouvrir"

premiere pro derniere version le 27juillet2024

    This topic has been closed for replies.

    5 replies

    reboussier
    reboussierAuthor
    Known Participant
    July 29, 2024

    Les fichiers mp4 ne pose pas de problème

     

    je n' ai pas encore testé les .mov

    reboussier
    reboussierAuthor
    Known Participant
    July 29, 2024

    J' ai transformé les fichiers mxf en mp4

    je travaille en multicam 

    je n' ai plus ce probleme avec les fichiers mp4

    S
    Community Manager
    Sumeet_Kumar_ChoubeyCommunity Manager
    Community Manager
    July 29, 2024

    Hi reboussier,
    Thanks for confirming that. Are you experiencing this issue specifically with mxf files or with other media types as well?


    -Sumeet

    reboussier
    reboussierAuthor
    Known Participant
    July 29, 2024

    Bonjour

    j' ai effectivement des video mxf 

    camera canon xf605 et xc10

     

     

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 29, 2024

    The status of this bug report has been updated.

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 29, 2024

    Hello @reboussier,

    I'm Kevin from support, one of the moderators here. Thanks for the bug report. It sounds like a frustrating problem. Were things OK with your projects before you updated? If so, the team may need more information, especially about your media. See, How do I write a bug report?

     

    There is a bug with .mxf-wrapped footage. Do you have footage like that? You may want to run a sample media file through MediaInfo and take a screenshot in "Tree View." That would help the community solve your problem faster. I hope we can help you soon. Sorry for the hassle.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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