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reboussier
reboussier
Known Participant
Jul 27, 2024 12:25 PM UTC
Needs More Info

instabilité de première pro sous windows11

instabilité complete de premiere pro , cela depuis quelques semaines

reinstallé sur un autre PC les probleme sont identiques sous windows10 ou windows11

impossible de travailler !

d' autre part en multicam l ' affichage multi est alléatoire

le logiel s' arrete message en rouge

"premiere pro s'est arrete brusquement alors qu'un projet était ouvert  rouvrir"

premiere pro derniere version le 27juillet2024

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    6 replies

    reboussier
    reboussierAuthor
    Known Participant
    Jul 29, 2024 6:15 PM UTC

    Les fichiers mp4 ne pose pas de problème

     

    je n' ai pas encore testé les .mov

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    reboussier
    reboussierAuthor
    Known Participant
    Jul 29, 2024 5:41 PM UTC

    J' ai transformé les fichiers mxf en mp4

    je travaille en multicam 

    je n' ai plus ce probleme avec les fichiers mp4

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    Adobe Employee
    Sumeet_Kumar_Choubey
    Adobe Employee
    Jul 29, 2024 5:47 PM UTC

    Hi reboussier,
    Thanks for confirming that. Are you experiencing this issue specifically with mxf files or with other media types as well?


    -Sumeet

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    reboussier
    reboussierAuthor
    Known Participant
    Jul 29, 2024 5:39 PM UTC

    Bonjour

    j' ai effectivement des video mxf 

    camera canon xf605 et xc10

     

     

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    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Jul 29, 2024 5:26 PM UTC

    The status of this bug report has been updated.

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    Jul 29, 2024 5:25 PM UTC

    Hello @reboussier,

    I'm Kevin from support, one of the moderators here. Thanks for the bug report. It sounds like a frustrating problem. Were things OK with your projects before you updated? If so, the team may need more information, especially about your media. See, How do I write a bug report?

     

    There is a bug with .mxf-wrapped footage. Do you have footage like that? You may want to run a sample media file through MediaInfo and take a screenshot in "Tree View." That would help the community solve your problem faster. I hope we can help you soon. Sorry for the hassle.

     

    Thanks,
    Kevin

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    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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