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SlyRollin
Participant
Oct 25, 2023 2:25 PM UTC
Needs More Info

Issue of frozen image and impossible video playback on the timeline,Premiere 24.0 Apple M1 MAX

Since update 24.0 I had a problem with the image freezing in my program monitor and then unable to read the timeline. it was a permanent bug every 2 minutes. To resolve this problem I deactivated the video thumbnails in the timeline and it works perfectly again.

 

I'm sharing the info if it helps anyone with the same problem.

 

Enjoy 😉

3 replies

Amy the Stuv
Community Manager
Amy the StuvCommunity Manager
Community Manager
Oct 1, 2026 7:14 PM UTC

Hello everyone,

Later Premiere builds include fixes for some DJI and various format playback issues. Please update and let us know whether this specific issue persists. I’ll update status here for now. 

 

We appreciate you taking the time to report these issues to us and apologize for how long it took us to respond.

 

Thank you for your time and patience,

Amy

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SlyRollinAuthor
Participant
May 2, 2024 9:44 AM UTC

I was able to identify the problem a little more, this bug only appears with the DJI inspire 2 footage in PRORES RAW. when you move them in the timeline, sometimes they freeze the project. I am forced to break the link with the media and reopen.

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    55878965
    Inspiring
    Oct 25, 2023 2:37 PM UTC

    Yes, CC is full of bugs, has been from day one.

    Creative cloud is the future Adobe CEO 2013: https://www.youtube.com/watch?v=NvVAQX0Y4eE

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