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creative_fantasyb711
Participant
September 18, 2026

it won't let me update v26.5 version of Premiere

  • September 18, 2026
  • 1 reply
  • 45 views

There seems to be an issue when trying to update my Premiere to the most updated version. It’s stuck and won’t progress the download.

      1 reply

      KatieToo
      Community Manager
      KatieTooCommunity Manager
      Community Manager
      September 18, 2026

      Hi ​@creative_fantasyb711 

      Thank you for stopping by the Premiere forums. It sounds as though you may need to re-authenticate yourself on the Creative Cloud Desktop app and that your download has somehow been interrupted or gotten stuck. 

      Try logging all the way out of Creative Cloud Desktop app, log back in, and then attempt to update Premiere once more. Does the issue clear?

      If not, I’m not sure if you’re on PC or Mac but it could also be a permissions issue. We’d need more details however so let us know.

      Hope to help!
      Katie

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