it won't let me update v26.5 version of Premiere

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There seems to be an issue when trying to update my Premiere to the most updated version. It’s stuck and won’t progress the download.

KatieToo

Community Manager

Hi @creative_fantasyb711

Thank you for stopping by the Premiere forums. It sounds as though you may need to re-authenticate yourself on the Creative Cloud Desktop app and that your download has somehow been interrupted or gotten stuck.

Try logging all the way out of Creative Cloud Desktop app, log back in, and then attempt to update Premiere once more. Does the issue clear?

If not, I’m not sure if you’re on PC or Mac but it could also be a permissions issue. We’d need more details however so let us know.

Hope to help!
Katie

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