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October 9, 2026

La fonction « Importer le projet Premiere Mobile » devient grisée après un premier transfert réussi.

  • October 9, 2026
  • 1 reply
  • 8 views

La fonction « Importer le projet Premiere Mobile » devient grisée après un premier transfert réussi. La fonctionnalité fonctionnait très bien jusqu'à présent, mais n'est plus fonctionnelle depuis quelques semaines. Le projet envoyé depuis Première mobile est bien visible sur le Cloud, mais il ne semble plus exister de connexion pour cette fonctionnalité entre Première bureau et le coud. J'ai essayé plusieurs versions différentes de Première, y compris Beta : même problème. 

    1 reply

    KatieToo
    Community Manager
    Community Manager
    October 9, 2026

    Hi ​@talented_Smile5ddd 

    Thanks for stopping by the Premiere forums and giving us some details about your issue with Premiere mobile projects importing into desktop Premiere. We’d like to get some more information about your setup and issue to help troubleshoot.

    1. Which mobile app and device are you using?
      Is it Premiere on iPhone/iPad for example? Please share the app version, device model, and version.

    2. What exactly becomes unavailable on desktop?
      Is File > Import Premiere Mobile Project itself greyed out, or is that command available but the transferred project is missing/disabled in its list? A screenshot of the open File menu would help.

    3. What were the exact transfer steps and result?
      On mobile, did you choose Send a copy to desktop? Did it report completion? If available, please include the project’s file count, size, and approximate transfer time.

    4. Does it affect every transfer, or only after the first one?
      Does the original transferred project still import? What happens with a newly created, very small test project? Does resending the same project differ from sending a new one?

    5. Are mobile and desktop signed into the same Adobe account and the same profile?
      Is it a personal, school/education, or enterprise-managed account? 

    6. What is the version and build of Premiere on your desktop and what is your setup like mac or PC, which macOS or win11/10, and mac chip type or if pc, driver version and build?
      Please share Premiere’s exact version/build, the operating system/version, etc.

    7. Visible on the cloud details
      Where do you see it, and are both the transferred project and its media present? Does the desktop import command list the project, or is only a cloud file/folder visible?

    8. Can you provide a short screen recording and a test project? 
      Ideally show the mobile send completing, then the desktop File menu and import result. 


    If you like, we can send you our private Dropbox upload link, just let us know.
    Hope to help!
    Katie