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August 10, 2026

linked proxy have just first audio channel with audio, while proxy files have multiple channels (I checked by importing them to new project))

  • August 10, 2026
  • 1 reply
  • 19 views

proxy files also work normal in the same project, when straight imported

attached screenshot, linked proxy file on the left, imported on the right

newest premiere pro

there is also a bug that shows every time i use proxy from this person, but it is the first time i have this audio issue

 

    1 reply

    KatieToo
    Community Manager
    Community Manager
    August 10, 2026

    Hi ​@Angelic_brain6701 

    Thanks for stopping by the Premiere forums and including that information and screenshots about your proxy audio channel and ingest issue.

    To address the ingest setting message, that just means the project contained an ingest setting pointing to a specific .epr preset file that is not available at that path on this current computer. This can happen when, like in this case, the project was opened on a different computer from someone else or even when the project was moved between macOS and Windows.

    You either need to select a valid local preset or accept the dialog’s option to reset the settings. Premiere’s ingest settings control what happens to any future imported media when ingest is enabled, so they usually won’t remap the audio channels of an already attached proxy.

    And speaking of audio channels, Adobe’s proxy workflow requires the proxy and source full resolution media to have matching audio channelization. Are you sure these both match?

    The relevant properties are not only the total number of channels, but also the channel layout, for example:

    • Mono versus Adaptive
    • Stereo versus separate mono channels
    • 5.1 versus discrete channels
    • Channel count
    • Channel order and mapping

    A proxy can import correctly as an independent clip while behaving differently after attachment.

    Take a look at your source vs. proxy audio channels and let us know. You might need to right click Modify from project panel on these files.

    If they’re still matching and doing this, maybe attach some media properties screenshots and we might like to have a sample file and proxy file with the simplified project to test, as well. We can send you a Dropbox upload link or you can give us a link from place of choosing instead.

    Thanks for your post,
    Katie