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Taylor28285958on2c
Participant
May 14, 2023

Loud/Screeching Audio Bug in Premiere 23.4.0

  • May 14, 2023
  • 17 replies
  • 2080 views

During playback, I'm sporatically getting an extremely loud screeching/static noise from some clips, even though they've played back normally for weeks.  

 

Example video is attached.  (TURN VOLUME DOWN BEFORE WATCHING)

My computer volume was set as low as possible so you can imagine how jarring it is when it happens at full volume.  This is reminiscent of the Adobe/Mac blown speaker issue back in 2019.

 

Troubleshooting -

- It does not happen everytime.  But it will happen playing back in both the timeline and the source monitor.

- The specific audio file that's causing issues currnetly is a 44khz stereo WAV file, so I've tried replacing it with multiple variations (48khz stereo, 48khz mono, AIFF, etc) and no change.  You can see the audio mixer levels show peaking happening only on one audio channel (in this mono version, it's on the empty one but it happened on the stereo version too). 

- I emptied my cache/pek files, no luck.  

- I went to Audio Hardware and turned Default Input to "No Input".  No luck.

 

Anyone experience anythign like this?  I'm really worried it's going to be blow my speakers - or give me a heart attack, since it's so loud and random.

 

Adobe Premiere 23.4.0

Mac M2 Pro Max, 64gb memory, Ventura 13.2

    17 replies

    Show previous replies
    D
    defaultc84yhqdlhwdq
    Participant
    September 27, 2024

    I'm still getting a loud screeching noise in one of my clips. Have tried removing the attributes, but it didn't help.

    M
    Community Manager
    mstegnerCommunity Manager
    Community Manager
    August 23, 2024

    "This appears to be a bug we are working on."  The copy and paste bug has been fixed in recent 23.6 release.  Please let us know if this is still happening.

      whcc
      whcc
      Participant
      June 27, 2024

      Has this issue been fixed? Ran into this today and it's really frustrating. 

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      August 22, 2024

      Hi @whcc,

      Are you still seeing this issue in Premiere Pro 24.6? Please let us know.

       

      Thanks,

      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      M
      Community Manager
      mstegnerCommunity Manager
      Community Manager
      March 13, 2024

      Hi,

      Matt from the audio team here.  This appears to be a bug we are working on.  Copy and pasting attributes from a mono file to a stereo file will leave the right channel of the stereo clip with no audio output (no audio Volume effect on the right channel).  And, since there is no proper Volume effect, sometimes, depending on how buffers are built or destroyed, you will hear either silence or repeated buffers buzzing over and over.

       

      A workaround for you, before we can fix the bug and get it into a build, would be: 

      right click on the affected clip, select Remove Attributes

      Uncheck everything except the “Volume” effects

      Press Ok to remove the volume effect.

       

      This will reset the Volume of the clip.  You will need to apply any Volume keyframes or adjustments, but the buzzing will be gone.

      -Matt

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      March 11, 2024

      Hi @MichaelAHagan,

      Is this issue occurring in the current version of Premiere Pro? Or are you still using Premiere Pro 23.4? If so, update the application and report back.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      March 11, 2024

      Hi @Taylor28285958on2c - Hello @MichaelAHagan,

      I appreciate your reporting on this issue. I will alert the engineering staff about this bug. If you can furnish a sample project file and at least one piece of media exhibiting the behavior, that would be excellent. I apologize for this problem. Thanks again for reporting.

       

      Cheers,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      MichaelAHagan
      MichaelAHagan
      Participant
      March 11, 2024

      Have the exact same issue, came here hoping for an asnwer.

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