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Participant
Mar 7, 2024 11:54 AM UTC
Open for Voting

Low Level Exeption, Importer 39, Importer 81, Crashing While Render.

First: PC Specs: 

Windows 10 -64bits

Rtx 4050 notebook
i7-1250H
32GB ddr4

Second:
I'm having Importer 39, importer 81, low-level, and also werfault.exe, idk why, my drivers are ok, I just can't export videos, I'm almost changing of platform because of it.

I begin the project editing ok, but when i close it and reopen, or after some hours when i try to export, this is happening, can somebody help me?

I've tried enable/disable, creating a new sequence and putting everthing there with ctr c/ctr v, and also downgrade my premiere for multiple versions, but NOTHING, NOTHING, 3 days with this issues without being able to work, i need help please!!

 


Also tried to use media encoder, but then, it freezes.



3 replies

Ann Bens
Community Expert
Community Expert
Mar 7, 2024 2:52 PM UTC

Delete whatever is on the timeline at the given time in the error message and apply again.

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Participant
Mar 7, 2024 12:59 PM UTC

Hi Ann, thanks for the answer! I Tried it, and downgraded to 551.23, but the same keeps happening:

I tried with media encoder and premiere normal export, but nothing.

  

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Ann Bens
Community Expert
Community Expert
Mar 7, 2024 12:44 PM UTC

If you are using a Nvidia card with the current (551.61) studio driver, roll one driver back.

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