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Mary Betsy
Inspiring
December 13, 2022

Major lag on timeline with Premiere Pro v 23.1 - macOS

  • December 13, 2022
  • 121 replies
  • 21419 views

Since updating to Premiere v 23.1, I'm experiencing serious delays when performing standard actions on the timeline (scrubbing, trimming, playback, etc). Restarting the application seems to provide temporary relief, but performance quickly gets sluggish the longer I edit.

 

The lag occurs regardless of:

  • whether the playback resolution is 1/4 or high
  • whether High Quality Playback is checked
  • whether I've rendered clips on the timeline
  • the type of media (compressed video, proxies, just audio)

 

I've also tried:

  • updating macOS
  • setting my audio input to none
  • clearing the media cache
  • resetting the workspace

 

I use Productions and am working on the same projects (now upgraded to the new version) that had no performance problems before the last update. If anyone can help me troubleshoot or provide insight, I'd really appreciate it. Thanks, y'all.

 

System specs

  • macOS Monterey
  • Version 12.6.2
  • Mac Pro (Late 2013)
  • Processor 3.7 GHz Quad-Core Intel Xeon E5
  • Memory 64 GB 1866 MHz DDR3
  • Startup Disk Macintosh HD
  • Graphics AMD FirePro D300 2 GB
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121 replies

Kevin-Monahan
Community Manager
Community Manager
July 14, 2023

Hi @christianm13168760,

What format are you working with? Is this a new project or an updated one? Let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Participant
July 14, 2023

Thanks for the comment. I've never had more than 1 sequence open at any time. I've created new projects to get it to work. I've downsized footage. I've Tried production workflow, and turned off Mercury toggle in playback... i've tried everything. it lags hard. 
Why do we pay so much each month for a terrible experience and no customer support aside from a forum run by other people outside the company... **Shrug** 
Still yet to find a solution. I've literally resorted to using CapCut... 

Legend
July 14, 2023

christianm13168760, throwing out some ideas...  what are your media properties and your sequence settings?   Maybe try reverting to version 23.2 which Francis Crossman says fixed the issue?   I've seen this sort of lag with a client's system when he had 5 or 6 or more sequences open in the timeline...  Closing all but one of them greatly increased performance.   And I always generate low or medium resolution proxies with a mezzanine format like prores proxy so if things get sluggish I can work with the proxies.    Are you running any other programs at the same time?   And you might try running the intel version of Premiere.  I was having serious issues with a client's first generation m-1 macbookpro that were somewhat helped by doing this.    fwiw, I'm runing 23.4 on an entry level macstudio without any issues.   Have you tried moving to a production workflow as Neil suggested?    

Participant
July 14, 2023

Unfortunately here to announce that this bug is still truly alive and wreaking havoc in 23.5.0 on my Macbook Pro 16in Ventura 13.1 with an M1 Chip and 32Gb RAM... This is beyond infuriating... takes ages for playback to commence, and huge huge lag when moving the bar on the timeline, or moving clips. 

Both with and without an external monitor, and I've restarted my laptop a couple dozen times, and have cleared caches, optimized settings, cleared my SSD, hosted files on my Macbook and on an External Drive... 

Nothing helping... anyone have a solution? 

R Neil Haugen
Legend
April 25, 2023

As someone who works daily in Resolve and Premiere, and is active on the LGG and BlackMagic forums besides this one ... there are odd performance issues across platforms for both apps. Most users of both are doing fine, but some are just getting crud at least at times.

 

And so often, it's not clear ... why.

 

One thing that has been posted here, is having a bunch of open bins can cause Premiere in stand-alone mod to start acting like a dinosaur near death. Closing some bins, it immediately resuscitates. Alack and alas, it doesn't handle mass data all that well. In stand alone use.

 

I think many users with lag/delay & etc would be better served going to Production mode for all their Premiere work. I'm a small shop, with small projects, and avoid stand alone like the plague. Everything for the year is inside the structure of one Production.

 

Neil

Everyone's mileage always varies ...
Participant
April 25, 2023

my MacBook is completely working without any errors with internal SSD and external one extreme speed, big problem with Adobe if the solution is not applied to the core(engine) of the program, i see Adobe like a Nokia mobile will go out from the market AI technology huge number of the program's help you to do whatever you need to do without crashing and freezing etc

Participant
April 18, 2023

FIXED: For those with my configuration, beyond 23.4 Beta solving the timeline scrub issue, de-activatingAja IO 4K Plus in Settings:Playback:Transmit Device Playback, restarting PP, then re-activating the device has eliminated the beach balls. You could alternately just de-select Enable Mercury Transport, restart and re-enable. 

Participating Frequently
April 18, 2023

Hi, i have the exact same problem since Pr 23.1 and later updates (today i tested 23.3).I have tried clean install and everything, but no solution yet. After a while, the timeline becomes very laggy. My files are mainly XAVC-S.

I am working normally with 23.0.

My system

i7-8700K

rtx3060ti

64gb ram

ssd's for media

3 monitor setup

win10 latest edition

Legend
April 18, 2023

gulliverity, sorry if you've answered these questions earlier in this thread, but it's a lot of posts to sort thru... and difficult to make any assumptions about your skill and experience level from your post

These are troubleshooting steps, just trying to isolate the problem.  And please approach these suggestions in a systematic and methodical fashion.  

Try creating a new project and bring in a few of your source files and see if you see the same problem.  Could be some issue with your project file. 

How many sequences do you have open? 

Do you have multiple monitors connected?  Try just working with a single monitor.  

Have you tried a proxy workflow?  And on what kind of drive is your media stored on?  Do you have at least 20% free disk space on your startup drive and at least 10% on your media drive?   Are you running any other programs at the same time?

If so, restart your computer without anything else running...  

Does seem like you could be having a disk access issue.  What other peripherals do you have connected?  Might try disconnecting from network/internet and see if that helps.    

You might try creating a new user with administrative privileges and see if that helps...    

And perhaps try and run Premiere in Rosetta and see if there's any improvement.

And here's a useful guide to updating Premiere

https://helpx.adobe.com/premiere-pro/using/best-practices-for-updating-premiere-pro.html

and a useful tool to use when reinstalling Premiere, etc

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Premiere is a very complex program that makes great demands on your system.  Not always easy to figure out what's going on.  I'm working on a base model macstudio wtih 32gigs of RAM cutting 3 and 4 camera 1080 multicam clips without any issues.  Seems to work fine with mxf camera original or medium resolution proxies, which I generate as a matter of course before I start editing.    And working with a client with an intel imac pro with 64 gigs of ram with 2 to 4 4k multicamera  sources without any issues again with both medium resolution proxies and mxf camera original...

 

Participant
April 18, 2023

I can attest that the 23.4 (Beta) version solved the timeline scrubbing issues for me. (Mac Studio Ultra 64GB / OS 13.4b / ProRes HQ 4K footage w/ PRHQ codec set to both Maximums & Linear Comp / High Quality Playback). 

That said, any time I switch window panes / timeline sequences / make a bloody EDIT I get a beach ball for 3-5 seconds. So, yeah, one major thing fixed, but Premiere still mostly unusable.