Skip to main content
Known Participant
Jul 14, 2026 2:25 PM UTC
Investigating

Media Encoder 2026 queue order is inconsistent and ignores manual rearranging

 

Bug description

In the latest version of Adobe Media Encoder 2026 on Windows 11, newly added export jobs appear in the queue in reverse order. For example, when I add a second job, it is placed above the first job instead of below it.

The actual encoding order is also inconsistent. Sometimes Media Encoder processes the queue from the bottom upward.

Manually dragging jobs into a different order does not reliably fix the problem. Media Encoder may still process them according to the order in which they were originally added rather than their visible position in the queue.

Steps to reproduce

  1. Open Adobe Media Encoder 2026.
  2. Add one export job to the queue.
  3. Add a second export job.
  4. Notice that the newer job may appear above the previous job.
  5. Add several more jobs and manually rearrange them.
  6. Start the queue.
  7. Observe that the jobs may encode from top to bottom, bottom to top, or according to their original insertion order rather than the visible queue order.

Expected result

Jobs should be added to the bottom of the queue by default and should always encode from top to bottom according to their current visible position. If a user manually rearranges the jobs, that new order should be respected.

Actual result

Jobs are added in an unexpected reverse order, the processing direction is inconsistent, and manually rearranging jobs does not reliably change the actual encoding order.

System information

  • Windows 11
  • Adobe Media Encoder 2026, latest available update
  • Mercury Playback Engine GPU Acceleration enabled
  • NVIDIA GPU using CUDA

This has occurred across at least the last two Media Encoder versions and is extremely disruptive when exporting multiple files that need to be processed in a specific order.

 

 

 

    5 replies

    Participating Frequently
    Oct 16, 2026 10:28 AM UTC

    Has anyone resolved this issue?
    Resets and reinstalls aren’t fixing it so that bugs needs urgent addressing at this stage

    Translate
    KatieToo
    Community Manager
    Community Manager
    Oct 16, 2026 3:57 PM UTC

    ​@julienprod Thanks for your post. Currently, this issue is still being investigated. What are you seeing on your end with this issue, and can you provide some more details to help us better troubleshoot that? 
     

    • Premiere Version: What is the exact Premiere version and build you’re using? Help > About Premiere or Premiere > About Premiere.
    • Setup/OS: Please specify Windows 11/10 or Mac, plus what macOS, along with driver version/build.
      • GPU Driver version/build(Windows only): We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
      • Mac Chip (Mac Only): what M-series chip? If Intel, please include GPU.
    • Media Files: video, images, etc. and what types (can check under Media Properties)
    • Media Storage: Are your Scratch Disks set to your Documents folder or the same as project, and is this the same as the Media drive?
       

    Also, if you could please let us know the following, this is also helpful to know:

    • Does it affect all projects or only some? What about new projects with a few sample sequences sent to Media Encoder?
    • Do you recall which Premiere this was last working in, and what might have changed? Any plugins, update to computer or OS, etc.

    Screen Recording: If possible, include a recording of your screen showing the issue as that’s helpful.

    We hope to help!
    Katie

    Translate
    KatieToo
    Community Manager
    Community Manager
    Jul 14, 2026 2:40 PM UTC

    Hi ​@Geoffrey37968971duzb 

    Welcome back to the Premiere forums. Thank you for providing those bug report details and screenshots. So you’ve been experiencing this issue in Media Encoder for both v26.3 and v26.2.2?

    May we also confirm what version/build driver for Nvidia, and if by latest in Premiere, you meant v26.3? Those specific details will help with our troubleshooting.

    Sorry for any frustration and hope to help!
    Katie

    Translate
    Known Participant
    Jul 15, 2026 8:12 AM UTC

    Hi Yes This version of Media Encoder and the previous had the same issue. Premiere version 23.3.0 Build 93 -  I’m using an NVIDIA GeForce RTX 3050 Ti Laptop GPU with NVIDIA driver version 581.57, DCH driver type, on Windows 11.   I would upgrade my setup if things weren’t stupidly expensive but this is what I have to work with. 

    Translate
    KatieToo
    Community Manager
    Community Manager
    Jul 15, 2026 5:22 PM UTC

    ​@Geoffrey37968971duzb Thanks for that. So far, we have been unable to recreate this issue but just thought of something helpful possibly and would like to get a screen recording to include with this report.

    Have you tried clearing Media Encoder’s cache and preferences in case something is still lingering? You can do this by holding SHIFT + ALT while clicking Media Encoder open, and that will bring up a Reset Options popup where you can have it clear media cache, plugin loading cache as well, and reset app preferences, just like in Premiere basically.

    After that, can you try testing your issue again maybe with 3-4 exports set back up and see if it persists?

    If so, a short screen recording could be helpful for our team to show the jobs being added (whether dragged in or sent via Premiere) with it’s visible order queue, the new order after you drag them around and change that, then finally the actual order they start encoding. (I do see that screenshot attached which I can also include in the report too, thank you!)

    At the start or end of that recording, go to the top menu Help > About Adobe Media Encoder for the version and build.

    Let me know if this issue persists or if you need an upload link to Dropbox for the screen recording. You can attach it directly here if small enough or through place of your choosing to DM me the link.

    Appreciate your time spent so far on this!
    Katie

    Translate