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Known Participant
May 5, 2024

MOGRT missing assets about 1 day after import

  • May 5, 2024
  • 8 replies
  • 537 views

I've imported a .mogrt file in premiere macOS, Premiere 24.2.1 (build 2) and 24.3.0 (build 59)

 

It displays ok.

 

The computer was left idle (turned on) for 1 day.

 

There are missing files inside mogrt.

 

If I open mogrt source in after effects, everything is ok.

 

The behavior was reproduced on multiple mac computers.

 

There are no special characters in the names.

 

As far as I know mac does not have a path limit.

 

The important part is the file displays normal after import and becomes invalid by itself later.

 

It is a massive issue. Any advice?

 

Funny enough I cannot attach .mogrt file here because it is not support. Here is the file https://drive.google.com/file/d/14A7QCiaP5_x28B111tes-wKlohvYIawM/view?usp=sharing

8 replies

Known Participant
December 23, 2024

I'm raising this issue again! People keep suffering from this issue. Footage inside MOGRT becomes unlinked after 1 day.

Premiere Pro version: 24.5.0 (build 57)

OS version: macOS 15.2 CPU architecture: arm64

CPU Brand string: Apple M1 Pro

Known Participant
May 5, 2024

it is only Mac issue, yes.

Community Expert
May 5, 2024

I have run into this also but not on Windows. It seems to a Mac issue which I hope is fixed soon. Sorry that I don't have a solution for you.

MyerPj
Community Expert
Community Expert
May 5, 2024

No problem, you're welcome.

Known Participant
May 5, 2024

I specifically mentioned the conditions when it happens multiple times. Yes, there is a sentence like this but there are other sentences as well. 

 

"

It displays ok.

 

The computer was left idle (turned on) for 1 day."

 

 

"The important part is the file displays normal after import and becomes invalid by itself later."

 

Very important part. 

 

 

 

MyerPj
Community Expert
Community Expert
May 5, 2024

I regret posting to you already.

 

Yes, I read it, you said: "There are missing files inside mogrt."

 

So, I downloaded it, opened it in AE, then in PP and I said: 'I tried it and it worked.'

I'm sorry I went thru that effort on your behalf.

Known Participant
May 5, 2024

Did you read my post at all? It works, yes. However, if you wait, in my case for 1 day, it BECOMES unusable.

 

The problem is not with import or immediately after import. It happens after some time has passed.

 

That's why it is tricky to reproduce and most likely an issue on Adobe's side.

 

 

MyerPj
Community Expert
Community Expert
May 5, 2024

I tried it and it worked. I couldn't find the mogrt in my list, but I imported the save .mogrt in PP and as noted it works.