Skip to main content
Participant
September 26, 2025

Moving in and out of Premiere Pro (to finder/other app) causing crash.

  • September 26, 2025
  • 1 reply
  • 58 views

Hello,

 

I am currently runnning PP 25.5 on MacOs 26.

 

I use Premiere as a professional film editor, and I am having issues when navigating out of my project to import media/check Frame.io comments/emails. When returning to PP the timeline becomes frozen, I can save the project, but not adjust any media. I have tried to strip out any unused media from the project, exported an XML and brought it into a new project, and have also had an hour long screen share with an Adobe Specialist, none of which have worked.

 

I suspect it may be an issue with shared GPU usage, perhaps a conflict between Premiere and the Os.

 

Has anyone else encountered this? And can anyone offer any thoughts on the matter?

 

Thank you!

1 reply

jamieclarke
Community Manager
Community Manager
October 1, 2025

Hi @matthewk91594158 -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.

 

Are you saying when you navigate to your desktop and then back to the app it freezes?


Sorry for the frustration.