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francisco_2968
Participant
Jul 3, 2025 5:02 PM UTC
Needs More Info

My premiere is flashing and with these colors!

My premiere is flashing and with these colors, this happened after I updated to the new version, I have already tried to go back to the old one, but this situation continues. Anyone with a similar problem?

 

3 replies

francisco_2968Author
Participant
Jul 3, 2025 6:05 PM UTC

Hello! 

My video card is: NVIDIA GeForce RTX 4070 Laptop GPU

The video card driver is: Version 11.0.4.159

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R Neil Haugen
R Neil Haugen
Legend
Jul 3, 2025 6:03 PM UTC

First, on launch, hold down Shift and then select the option to dump all cache/preview files, try again.

 

Second, what GPU are you using, and especially if Nvidia, which specific driver?

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Everyone's mileage always varies ...
Community Manager
Rach McIntireCommunity Manager
Community Manager
Jul 3, 2025 5:10 PM UTC

Hi @francisco_2968,

 

Thanks for submitting your bug report. We need a few more details to try to help with the issue. Please see: How do I report a Problem?  Sorry for the frustration, and thanks for reaching out.

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