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Participant
May 30, 2024 12:15 AM UTC
Needs More Info

nao consigo baixar o premiere

Tenho um AMD Ryzen 7 5700x, uma RTX 4060ti, 16GB de RAM e 1 TB de ssd, uso Windows 10 PRO 64x e mesmo assim não consigo baixar o Premiere Pro no meu PC, alguém sabe como resolver? 

 

3 replies

Bruce Bullis
Legend
May 30, 2024 6:46 PM UTC

Thanks for testing further!

If you could collect and send us some log files, we'd be happy to investigate further:

https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

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Participant
May 30, 2024 4:04 PM UTC

gives the same error as the premiere

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Bruce Bullis
Legend
May 30, 2024 1:38 PM UTC

Can you install After Effects or Media Encoder, on that same system?

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