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Patrick Cardo37721201i51z
Participant
May 30, 2024

nao consigo baixar o premiere

  • May 30, 2024
  • 3 replies
  • 496 views

Tenho um AMD Ryzen 7 5700x, uma RTX 4060ti, 16GB de RAM e 1 TB de ssd, uso Windows 10 PRO 64x e mesmo assim não consigo baixar o Premiere Pro no meu PC, alguém sabe como resolver? 

 

    3 replies

    Bruce Bullis
    Community Manager
    Bruce BullisCommunity Manager
    Community Manager
    May 30, 2024

    Thanks for testing further!

    If you could collect and send us some log files, we'd be happy to investigate further:

    https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

    P
    Patrick Cardo37721201i51zAuthor
    Participant
    May 30, 2024

    gives the same error as the premiere

    Bruce Bullis
    Community Manager
    Bruce BullisCommunity Manager
    Community Manager
    May 30, 2024

    Can you install After Effects or Media Encoder, on that same system?

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