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BHSal
BHSal
Known Participant
August 7, 2026

No audio levels on mix channel

  • August 7, 2026
  • 3 replies
  • 19 views

I've had this bug come up throughout numerous versions over the years. There's often no levels on the mix channel in the audio track mixer channel. Obviously I need to see my levels before export. 

      3 replies

      Community Manager
      Jonathan+EditorCommunity Manager
      Community Manager
      August 7, 2026

      Hi ​@BHSal,

      Welcome back to the Premiere forums. Thank you for reporting this occurrence. For the team to try to better assist you, we’ll need more information:

      • What is the exact version of version of premiere are you using?
        • You mentioned this affected other versions in the past, can you specifiy?
      • Please specify if you’re using Windows or macOS, along with the version.
        • GPU Driver (Windows only): Please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
      • Does this issue occur with specific types of footage or all footage?
      • If possible, include a recording of your screen showing the issue.
      •  Could you provided a numbered list of the exact steps needed to replicate the issue.
      • Try launching Premiere while holding the Shift key. Check all four options in the dialog to see if the problem persists after a reset.

      For additional context:

      • Does it affect new, empty projects?
      • Is there ever a time where it performed as expected for your case usages?

      Sorry for the frustration. I hope we can help you soon.

      Best,

      Jonathan

      _

       

      BHSal
      BHSalAuthor
      Known Participant
      September 10, 2026

      I have had this on every version for at least 5 years. I encountered the problem again today and I updated the the latest version (26.5.0), cleared cache, reset preferences, safe mode etc etc.  and it only partially worked. I had to recreate the sequences to finally see the mix levels, but the problem only comes back again. This is on an M3 Max MacBook and my PC, which ilhad AMD 5950, 4070gpu with studio driver. 

       

      This is all types of media, but the interesting thing is that identical sequences in a project will be affected differently - literally a duplicate of the exact same sequence has this problem but the other doesn't. 

       

      But as I say I've encountered this problem in and off for years and searching for it I have seen plenty of people posting on YouTube and Reddit about the same issue. The common denominator is the software, but beyond that it's hard to pinpoint anything else that causes one sequence to work and another not to. The only fix seems to be copy and paste everything into a new sequence and manually recreate it, which can be a substantial waste of time. 

      It is literally the metering, the sound itself is unaffected, but I still need to see the levels 

      Community Manager
      Jonathan+EditorCommunity Manager
      Community Manager
      September 10, 2026

      Hi ​@BHSal,

      Thank you for following up with further details. As the team is conducts different tests to try to reproduce the issue, please see additional questions.

      • What MacOS is running on the M3?
      • Please confirm the workspace you’re operating in. (Editing, Audio, Assembly, etc.)
        • Is multi-camera view enabled at all?
      • Would it be possible to share a screen recording of when this occurs?
        • Seeing the the panels involved and the workspace will help the team to try to better assist you with this issue.
      • Additionally, are you able to share a sample project with us?

      Best,

      Jonathan

       

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