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filipet3179589
filipet3179589
Participant
October 7, 2024

"No tutorials avaiable" and search tutorials bug

  • October 7, 2024
  • 3 replies
  • 160 views

I recently bought Creative Cloud and installed it on a PC that I formatted,
the tutorials don't appear in any app i choose

Some tutorials appear on the search box, but when i try to load any, a red message saying
"unknown tutorial" appears. How can I solve it?

 

    This topic has been closed for replies.

    3 replies

    filipet3179589
    filipet3179589Author
    Participant
    October 11, 2024

    Yes i have tried, the problem repeats on after effects too

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      October 7, 2024

      Hello @filipet3179589,

      Thanks for the bug report. Welcome to the forum. I see you have the Learn panel up. Have you tried the Learning Workspace? If that is not working, I'd ask if you are in an enterprise or educational environment. If so, it's possible that your IT Admin did not give you a package containing the proper assets. Let me know more information so I can help you. Sorry for the hassle.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      filipet3179589
      filipet3179589Author
      Participant
      October 7, 2024

      i found out that it is only on the video apps that this is ocurring

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