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Rian_0123
Participant
Apr 25, 2026 12:20 AM UTC
Needs More Info

O premiere parou de reconhecer minha placa de vídeo.

Meu Premiere parou de reconhecer minha placa de vídeo, uma "Radeon Rx6600 de 8gb. Como eu posso resolver
Já tentei a possibilidade de mudar o renderizador, mas não me deixa mudar o "mecanismo de reprodução de Mercury". Já desinstalei e instalei novamente os drivers mais de uma vez e o erro persistiu, também tentei mexer na pasta cuda e gepusniffer e não funcionou, não sei mais o que fazer, temo que vou ter que formatar o computador.

    2 replies

    IanB_360
    Community Manager
    Community Manager
    May 13, 2026 7:46 PM UTC

    Hi ​@Rian_0123 
    Which version of Premiere are you using right now? And are you referring to the Project settings > General > Video Rendering and Playback > Renderer > Mercury Playback Engine GPU Acceleration > CUDA or OpenCL? Or are you trying to change the settings in the preferences window?
    Here to help.
    Ian

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    R Neil Haugen
    Legend
    Apr 25, 2026 6:53 PM UTC

    You might be misreading the way it works now. Premiere completely reversed the way it gives options for GPU use. And that has confused people no end.

     

    IF it can use your GPU, it will ... and it won’t let you choose Software Only inside Premiere, it’s grayed out. So people tend to assume they can’t tell it to use their GPU.

     

    No ... it’s using it. The only way to turn off the GPU is on startup, if you hold down the Shift key, and select Software Only at that point.

     

     

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