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Sr.+H616
Sr.+H616
Participant
June 12, 2026

O Premiere Pro trava, em "Preparando aúdio" sempre que eu tento reproduzir algum clipe

  • June 12, 2026
  • 2 replies
  • 5 views

Problema: Premiere pro trava, em "Preparando áudio" sempre que eu tento reproduzir algum clipe, me impedindo de ver as ondas sonoras

Passos para reproduzir: Mencionado acima
Resultado esperado: o “Preparando áudio” terminar de carregar e me mostras as ondas sonoras
Resultado real: “Preparando áudio” fica travado me impedindo de ver as ondas sonoras
Screen Recording: If possible, include a recording of your screen showing the issue.
Premiere Version: 26.0
Operating System: Windows 10
GPU Driver (Windows only): Nvidia GeForce GTX 1060
Video Format: 1080p
Contexto

Comparar quando e onde o problema ocorre nos ajuda a identificar a causa.:

Isso afeta todos os projetos ou apenas alguns? Todos.

Isso afeta projetos novos e vazios? Sim

Quando o problema começou? Hoje

 

Estou a um bom tempo tentando resolver esse problema, achei alguns posts em inglês de pessoas tendo problemas parecidos, mas não achei nenhuma solução

    2 replies

    Sr.+H616
    Sr.+H616Author
    Participant
    June 12, 2026

    ​@KatieToo 

     

    I’m using “Studio Driver” version “58.1.57” 

     

    My Premiere project are in my C: Drive, but my files are in my D: drive

     

    Sorry if this is a dumb question, but how do i see the sample rate of my source files?

    KatieToo
    Community Manager
    KatieTooCommunity Manager
    Community Manager
    June 12, 2026

    Hi ​@Sr. H616 
     

    Welcome to the Premiere Pro forums! We are glad to see you here. Thanks for including that information so far. Can you let me know which driver for your GeForce you’re on? That’d usually be “Studio” or “Game Ready” and which version currently is installed.

    Where are you saving/storing your Premiere project and files like is it on main drive C: or another? Do you have any external drives or anything else plugged in as well?

    Another possibility from a similar issue like you’ve having is it could be related to an audio sample rate mismatch. If your project is set to 48 kHz but some source files are at a different rate (44.1 kHz for example), Premiere generates waveform data for all of them on every open. Try going to Sequence Settings under Sequence > Sequence Settings and confirming the sample rate matches your source audio.

    Sorry for the frustration and hope we can help soon! 

    Happy to help,
    Katie

    Sr.+H616
    Sr.+H616Author
    Participant
    June 13, 2026

    I’m using “Studio Driver” version “58.1.57” 

     

    My Premiere project are in my C: Drive, but my files are in my D: drive

     

    Sorry if this is a dumb question, but how do i see the sample rate of my source files?

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