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object mask tool not working properly

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after choosing the object it looks fine but after initialising it’s pixelated very much. everytime. since months.

Pinned Reply By KatieToo

Hi all,
Thanks for taking the time to report this, and apologies for the long silence on the thread. Good news - the issue you reported here has been fixed, and the fix is available in the latest release of Premiere.

If you update and still see the problem, please reply here with your exact version (Help > About Premiere Pro) and your OS, and we will take another look.

Thanks again for flagging it - reports like yours are what get these fixed.
Katie

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KatieToo

Pinned

Community Manager

Hi all,
Thanks for taking the time to report this, and apologies for the long silence on the thread. Good news - the issue you reported here has been fixed, and the fix is available in the latest release of Premiere.

If you update and still see the problem, please reply here with your exact version (Help > About Premiere Pro) and your OS, and we will take another look.

Thanks again for flagging it - reports like yours are what get these fixed.
Katie

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Lucy26000040cmro

Participant

Hey, I’m still having issues both in PP and PP beta version with the object mask

Version 27.1.0 BETA

macOS Sequoia 15.7.4

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KatieToo

Community Manager

Hi @Lucy26000040cmro sorry to hear that! I just tested object mask in Beta v27.1 Premiere while on my m3 max mac (I’m also on macOS 27 Golden Gate), results looked as expected. I’d like to get some more details.

What type of Mac chip/mac are you on?

Have you tried rebuilding your masks in that new version, as in, is it using old mask data I wonder?

And does the same thing happen on a new clip with a new object mask for that matter?

A screen recording with a little more details about what’s happening, is object mask still pixelating or stuck on initializing, etc. would help, too.

Lastly, you mention it’s also happening in Premiere release but which version, is it latest v26.5.2?

Hope to help!
Katie

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Vikas Gahlaut

Adobe Employee

Hi everyone, we have fixed the issue and it is available in latest beta on Creative Cloud Desktop App(CCD). Please update your Premiere Beta and let us know if you still see any issue.

The fix will also be available in next stable release.

Thanks

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Vikas

V

Vikas Gahlaut

Adobe Employee

Thanks for reporting the issue. We are aware of it and have identified the root cause. Our team is working on a fix, and we'll keep you updated as soon as it's resolved.

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Vikas

J

Jonathan Editor

Community Manager

Hi @Dalibor30139238avhz,

Welcome back to the Premiere forums and thank you for reporting this occurrence. To hopefully better assist you, the team needs more detail:

What is the exact version of Premiere you are using?
Please specify if you’re using Windows or macOS, along with the version.
- GPU Driver (Windows only): Please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
Steps to Reproduce: A numbered list of the exact steps needed to replicate the issue.
Expected Result: What should happen after the final step?
Actual Result: What actually occurred?
- If possible, include a screen recording or screenshot images of your issue.
Are you viewing the Program Monitor panel in Premiere at full resolution?
Is you system using multiple display monitors?
- If so, what resolution and specs of the monitors?
Does it affect all projects or only some?
Does it affect new, empty projects?
Did the object mask tool previously work properly on your system?

I hope we can help soon!

Best,

Jonathan

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D

Dalibor30139238avhzAuthor

Participant

26.3 and Beta
macOS
steps: import footage, drop in a sequence, select person in footage with Object Mask Tool, Track selected mask with tracker, drop in on opacity → pixelated mask
the clean mask as shown before
yes
yes, 3008 x 1692 and 1512 x 982
it doesn’t work on any project at the moment
yes
it worked fine 1-2 months ago, this useless pixelated mask occured never before
(it happens not only on my system, also on others)

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J

Jonathan Editor

Community Manager

Hi @Dalibor30139238avhz,

Thank you for providing these additional details. This is a known bug that the team is aware of and currently working on. Your report was added to the bug record.

Sorry for the frustration. We appreciate your patience as we try to hopefully resolve this issue soon.

Best,

Jonathan

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