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tranhoangcalvin
Known Participant
April 2, 2025

P: Audio "can't be read quickly enough" from storage

  • April 2, 2025
  • 197 replies
  • 39602 views

Just started getting this error window today while working on a very simple project that only has a couple After Effects motion graphics clips, and three tracks of audio: VO, music, and light SFX:

 

Event Details:

Can't access audio

the audio for _____.wav can't be read quickly enough from storage. Please check your storage and try again.

 

Build:

Windows 11 Pro 26100.3624

12th Gen Intel i7-12700K 3.60 GHz

32 GB of RAM

NVIDIA GeForce RTX 3060 

 

The local C drive is an NVME SSD, but the file in question is stored on a Synology NAS with IronWolf HDDs. Both the computer and the NAS were built from new parts this year.

 

Premiere: 25.2, installed this week.

 

The same error happened on a second computer (same build, also connect to the NAS).

197 replies

Participant
April 24, 2025

I've been having the same issue with mp4 files not playing audio because of the same error message about not having enough storage... TODAY the latest issue is the audio just stops working. In multiple cases, the Audio Gain output line on the audio gain scale did one of two things: 1) the line appears where the audio is supposed to max in the video (so on the higher end of the scale) but there's no audio playing, even though the audio is set to Enable and the audio is showing on the editing bar; or 2) more frequently, the audio gain line appears at the very bottom of the audio gain scale but there's no audio, even though I just heard it playing and then it just stops. THERE IS NO ERROR MESSAGE BEING GIVEN - it's just happening. I did install a Windows Update yesterday, but I don't know if Adobe got updated along with it. 

Stan Jones
Community Expert
Community Expert
April 24, 2025

@jamieclarke @Kevin-Monahan,

 

It would help for staff to clarify the status. Jamie, you refer to a pinned reply, but nothing is pinned. The status is still "needs more info."

https://community.adobe.com/t5/premiere-pro-bugs/p-audio-quot-can-t-be-read-quickly-enough-quot-from-storage/idc-p/15250631#M48021

 

For those of you experiencing continuing problems, I suggest clearing your cache when you upgrade.

 

The 25.2.3 update reports fix of "The error message "Can't access audio" might have incorrectly appeared during playback, even when there was no actual audio issue.":

https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html#:~:text=Fixed%20issues%20in%20the%C2%A025.2.3%20update

 

But this thread also includes many mentions of audio dropouts and export problems. And users are seeing this as not fixed.

 

Stan

 

Participant
April 24, 2025

New 25.2.3 update did not fix the issue, just got rid of the warning box. C'mon Adobe, FIX this!

Stan Jones
Community Expert
Community Expert
April 24, 2025

> how does one roll back to a previous version? 

 

In the cloud desktop, find PR 25. Click the 3-dot menu and pick "Other versions."

 

Stan

 

Participant
April 24, 2025

Same on a Mac.

Participant
April 24, 2025

Apparently 25.2.3 still has issues, so how does one roll back to a previous version? I did a quick Google search, do I need to download a "downgrading" tool?

Known Participant
April 24, 2025

@Espen5EAA

The error message does not appear anymore, so that is "fixed", but the audio dropouts remain.

I kinda liked it better with the error message : at least Adobe could see what was going wrong. Now it is again a lot harder to pinpoint.

Participant
April 24, 2025

It's now aparently been fixed in the 25.2.3 update.

gordonw50483927
Participating Frequently
April 24, 2025

WHEN IS THIS GOING TO BE FIXED? IT HAS IMPACTED MY WORKFLOW NOW FOR ALMOST A FULL MONTH.

Participating Frequently
April 23, 2025

My experience as well. It is slightly less disruptive. Still 100% intolerable. I wonder how many of us are considering switching platforms so that we can stop wasting our time and creative energy on this mess?