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eegriff
Participant
June 27, 2024

P: Glitchy Video in Timeline

  • June 27, 2024
  • 103 replies
  • 28507 views

After I upgraded to 24.4 several days ago, I can no longer edit MXF video files. The video in the timeline is glitchy, with pixelated blocks displayed whenever something moves in the scene. The glitches are exported in the final render, so it’s not a temporary or display-only issue. (If I render the MXF to MP4 with HandBreak, there are no glitches in the output, so I think the MXF container is OK.) My camera is unchanged and I’ve used this workflow hundreds of times. I went back to an editing session from before the 24.5 upgrade and all is fine–no glitches. I cleared the cache, rebooted my Mac, checked the sequence settings, but nothing helps.

103 replies

jamieclarke
Community Manager
Community Manager
June 12, 2025

Updating Status to Fixed in 25.3

R Neil Haugen
Legend
June 10, 2025

None of these companies ever gives a date for a roll-out. Ever.

Everyone's mileage always varies ...
Inspiring
June 10, 2025

When can we expect this fix to be rolled out into the stable version of Premiere Pro? 

Community Manager
May 27, 2025

Hi @robb55106415,

Thank you for the wonderful feedback!
While we can't share exact timelines, this fix is expected to be included in the next official update of Premiere Pro, AME, and After Effects.

Best regards,
 Mayjain

stephene80719801
Participating Frequently
May 27, 2025

Sorry...I installed the Beta version and it messed up my Loupedeck, I can’t run two versions of adobe...so I uninstalled the beta version, I hope you guys can find a fix for MXF files soon, it’s so annoying, glitching is a pain as its usually never in the same place.

Participating Frequently
May 27, 2025

@jamieclarke - I've spent a bit of time exporting some problematic clips in the 25.4.0 BETA build, and it looks like the particular issues I've been having are fixed! This includes Media Encoder as well.

 

When can we expect this fix to be rolled out into the stable version of Premiere Pro? A rough timeline will help ease a lot of tension in my office!

R Neil Haugen
Legend
May 26, 2025

I'm saddened you felt a simple question was snarky and unhelpful. It was just Basic Troubleshooting 101. Literally.

 

In order to get 1) bad app behaviors identified and/or 2) users working again, it always takes correct data. Quite frequently up through OS/CPU/RAM/GPU/GPU driver, the specificmedia in use, the effects used ... asxa starting point.

 

Everyone's mileage always varies ...
R Neil Haugen
Legend
May 26, 2025

Which Sony cams, as they create different files. Accurate data is more useful.

 

Some Sony created mxf are definitely a problem for Premiere, and occasionally Resolve.

Everyone's mileage always varies ...
arewenotmen
Known Participant
May 26, 2025

*Reply version 2.0, edited to remove the snark*

 

I wasn't on the shoot so didn't see the make and model. Have run it through Mediainfo and the model wasn't in the data.

arewenotmen
Known Participant
May 26, 2025

Just to say I've started working on a new project in the latest version of Prem Pro and am getting the dreaded glitches at nearly every edit point on my timeline while playing back (not exported anything yet but presume they'll be there too having read a lot of the posts here). 

 

Working with 4K footage shot on Sony cameras using MXF files. Clearing media cache etc hasn't helped.

 

AMD Ryzen 9 5950X

128 GB RAM

RTX 3080 GPU

Win 11 Pro

 

 

Participant
May 23, 2025
Hi, ich habe folgendes Problem:
beim Export von Videofiles treten immer wieder  Artefakte auf:
Das Problem tritt an mehreren PC's in unserer Postproduktion auf.
Das Problem tritt immer wieder in diversen Projekten mit Unterschieden im Rohmaterial, länge der Timeline oder Codecs der Exporte auf. Es ist kaum nachvollziehbar was es auslöst.
 
Lösungsansätze die ohne Erfolg umgesetzt wurden:
- PC neu aufgesetzt
- Grafikkartentreiber aktualisiert
- Unterschiedliche Premiere Versionen verwendet (23,24,25)
- Adobe Apps neu installiert
- Caches gelöscht
 
Hier ein aktuelles Beispiel:
PC Specs:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1. Premiere Pro 25.2.3 Multikam-Sequenz mit folgendem Rohmaterial:
Canon C200:
Format                                   : MXF
Format-Version                     : 1.3
Format-Profil                         : OP-1a
Format-Einstellungen           : Closed / Complete
Dateigröße                             : 105 GiB
Dauer                                      : 1 h 39 min
Gesamte Bitrate                    : 152 Mb/s
Kodierendes Programm      : CANON EOS C200 1.00
Format                                   : AVC
Format/Info                           : Advanced Video Codec
Breite                                     : 3 840 Pixel
Höhe                                     : 2 160 Pixel
Bildseitenverhältnis            : 16:9
Bildwiederholungsrate       : 25,000 FPS
Color space                          : YUV
Chroma subsampling         : 4:2:0
Bit depth                              : 8 bits
 
Sony FX3:
Format                                   : XAVC
Codec-ID                                : XAVC (XAVC/mp42/iso6)
Dateigröße                             : 104 GiB
Dauer                                      : 1 h 39 min
Modus der Gesamtbitrate    : variabel
Gesamte Bitrate                     : 151 Mb/s
Format                                    : AVC
Format/Info                            : Advanced Video Codec
Format-Profil                          : High 4:2:2@L5.1
Dauer                                       : 1 h 39 min
Bitraten-Modus                      : variabel
Bitrate                                      : 140 Mb/s
Breite                                       : 3 840 Pixel
Höhe                                       : 2 160 Pixel
Bildseitenverhältnis              : 16:9
Modus der Bildwiederholungsrate          : konstant
Bildwiederholungsrate           : 25,000 FPS
Color space                              : YUV
Chroma subsampling             : 4:2:2
Bit depth                                  : 10 bits
Scantyp                                    : progressiv
Bits/(Pixel*Frame)                  : 0.675
 
2. Export der Sequenz, Länge ca. 1h:
- Export ProRes: 1080p25, ProRes 422,maximale tiefe (16bpc), OHNE maximale Renderqualität, Softwarecodierung
- Export H.264: 1080p25 15mbit
 
3. Artefakte treten auf wie im Bild zu sehen sind.
 
Ich hoffe ihr könnt uns weiterhelfen.
 
viele Grüße
Gustav
jamieclarke
Community Manager
Community Manager
May 23, 2025

Hi @gustav_3204 - Thank you for all of the detailed information.  We have a fix for your issue and is currently in Beta version 25.4.0, and will be available in the next version of Prmeire Pro version 25.3.0.

While we don’t recommend using the Beta for production, it installs alongside the release version, so you can safely test the fix. You’ll find it in the creative cloud desktop app.