Skip to main content
eegriff
Participant
June 27, 2024

P: Glitchy Video in Timeline

  • June 27, 2024
  • 103 replies
  • 28507 views

After I upgraded to 24.4 several days ago, I can no longer edit MXF video files. The video in the timeline is glitchy, with pixelated blocks displayed whenever something moves in the scene. The glitches are exported in the final render, so it’s not a temporary or display-only issue. (If I render the MXF to MP4 with HandBreak, there are no glitches in the output, so I think the MXF container is OK.) My camera is unchanged and I’ve used this workflow hundreds of times. I went back to an editing session from before the 24.5 upgrade and all is fine–no glitches. I cleared the cache, rebooted my Mac, checked the sequence settings, but nothing helps.

103 replies

Participant
January 7, 2025

Catalyst Prepare Plugin
Free / Paid
A plugin version of Catalyst Prepare for people who normally use Adobe Premiere Pro or Blackmagic DaVinci Resolve for video production

Participating Frequently
January 7, 2025

Thank you  Jonh_8279 for info. Unfortunately is a paid plugin so i could not test it. However this issue does not appear in other edit softwares or Premiere 24.3. Just a bug to fix.... Kind regards

Participant
January 6, 2025

I tried this file with no issue, but I have the Catalyst Prepare Premiere plugin installed from Sony. Try installing that plugin: https://creatorscloud.sony.net/catalog/en-us/catalyst/index.html

doobysquish
Known Participant
January 6, 2025

Hi, Still getting glitchy video on MXFs. 

 

Specs:

 

Adobe Premiere Pro 25.1 (Build 73)

 

Windows 10 Pro

i9 9900k

This was occurring both on NVIDIA GeForce RTX 3060Ti and is also now occurring on AMD Radeon 7800xt

64gb ram

 

 

 

 

I've PMed the file to mayjain.

 

 

Community Manager
January 6, 2025

Hi All,

Apologies for the glitches in the latest Premiere builds. If you're still encountering issues, please share the problematic files with us.

We are investigating this and would like to test as many files as possible to ensure a comprehensive fix.

Thank you for your cooperation and patience.,
Best regards,
Mayjain

Participating Frequently
January 6, 2025

Hi @jamieclarke 

 

I've just seen your message after coming back from Holiday!

 

I've just emailed you the working file. Hopefully it gets to you ok.

Participant
January 5, 2025

I am working on a multicam edit of an amateur theater production and I am getting bothersome artefacts when trying to export the finalized video.  The artefacts emerge at points where I cut between two of the cameras and appear as improper "blends" between frames from the two camera angles as showcased in the example frame below (the white sleeves of one of the characters appear in the frame twice. These artefacts appear for up to ~5 consecutive frames at a time.


I have tried rendering this project on two different PCs so I find it unlikely that this is a hardware issue. I have also tried clearing premiere pro media cache and tried out various export settings. :

-By default I've tried to export this as an mp4-file with h.264 encoding and have tried out different encoding settings (VBR 1pass vs 2pass, different values for the maximum and target bitrates but I have not kept a comprehensive record of which values I have tried)
-I have tried temporarily exporting it with prores 422 hq encoding instead to see if lower compression could counteract these issues
-I have also tried rendering the video without gpu acceleration, based on a friends suggestion.
None of these have had significant impact on the artefacts, merely making slight shifts to the specific shapes of the artefacts and the timestamps at which they appear.

The source video is 3840x2160 but I am exporting the completed video in 1920x1080 (both at 25p). Any help in getting this issue resolved is appreciated.

R Neil Haugen
Legend
January 5, 2025

OS/CPU/GPU/GPU driver please. And have you tried setting the Projects setting option for Mercury Acceleration to software only?

 

This type of issue is nearly always a GPU driver issue, next option is a processing order issue. The latter typically solved by nesting or simply rebuilding a section.

Everyone's mileage always varies ...
Participant
January 1, 2025

If someone can offer me a download link to sample files I am happy to load them up locally in my enviroment with a bunch of different Intel and Nvidia hardware to see if I can identify the commonality. 

R Neil Haugen
Legend
December 24, 2024

As they quite obviously have a rather large public beta operation ... and Adobe is a leader in showing companies how to gather and quantify "customer experience" as one of their other major sectors of corporate structure ... your post is rather more of a somewhat tongue in cheek rant. Or at least I hope so.

 

Anyone choosing an AMD processor ... planning on using long-GOP media ... is probably not that well versed in practical CPU stuff. Nvidia has led that for quite some time, and although AMD has finally shown up at the ball, the code and such has long been more useable with the Nvidia CPUs as AMD didn't even have any internal processes for this until recently.

 

So the code for AMD long-GOP stuff is still probably still getting built-out, as this is such a new thing.

 

One of the issues with trying to build such a complex app with the goal of working on all hardware with all media and all workflows is that you simply cannot completely, exhaustively, test every possible combination. Period.

 

And as over the last decade of using both the Adobe and BlackMagic software, I've watched BlackMagic try to recreate Resolve as an Adobe modeled 'thing' ... they're hitting the same issues. The BM forums have gone from mostly discussions on how to do things to post after post of problems with this or that function on X hardware or Y media.

 

NLEs are complex beasts. Computers these days are all over the place.  It's LIFE at this time. And yea, it can suck big time, at times, for some of us. But for others, it's just plain awesome.

 

Most of the several million daily users of Adobe stuff, and most of the far fewer Resolve users, are getting good service. Some of both are getting crud. And yea, getting crud is maddening, and I've been there myself.

 

So you get full sympathy for being in a situation where it is natural to be highly, highly ... irritated. 

Everyone's mileage always varies ...
Participant
December 24, 2024

I asked Santa to buy a PC with a AMD processor and Nvidia RTX card deliver some XAVC long gop footage for Adobe. Because I'm convinced that they do zero tests on these builds as errors, slow downs and glitches exist now for a least a year.

 

This is one of the many threads. And if you follow this thread,  we also did some tests, a simple lower grade macbook works better than a high end pc. I don't think they get money from Apple or Intel to create a worse experience on different systems, it's probably the quality control that is very subpar. Maybe they also outsource this to cheaper regions just like they did with customer service. Or they super busy it with implementing AI and are forgetting the most important part of video editing software: smooth playback, fast response time, quick exports. 

Could this be confirmed, as on which builds are these Premiere versions tested? Otherwise could you send me the footage you are testing with as we are now sort of doing quality control with all these tests?
Or just send me the new version to me, I can say in a day if it works or not and you can release this version to the public as you guys are releasing versions every time and hoping it works (and it does not).