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Alex244121701ewq
Participant
Feb 25, 2025 1:08 AM UTC
Needs More Info

P: Initialization Failure sfntread library error

Premiere (v24 and v25) fails to start and shows this error: Initialization Failure sfntread library error

I've done all the opening options 1) reset app preferences 2) clear media cache files 3) reset plugin loading cache 4) disable 3rd party plugins; after reading another thread, I've deleted all the fonts in font book; I've done a clean install of Creative Cloud and Premiere, but still no luck.

I'm at a loss, is reformatting my comptuer the only option?

Premiere v 24.6.4

MacBook Air M2, 16gb ram
MacOS 15.3.1


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    Colorful_connoisseur2483
    Participant
    Mar 6, 2025 11:46 AM UTC

    Premiere Pro keeps crashing everytime I open it since I've updated it last week. It keeps showing me this message: Initialization failure sfntread library error.

    I've tried everything:

    -Restarting my app and laptop

    -Uninstalling

    -Using older versions

    -clearing cache and restting preference/disabling 3rd party plugins

    -signing out of my account

    I'm not sure what to do.

     

    Premiere pro 25.1

    Mac Pro M3 

    18 Gb

    macOS 15.3.1

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      toan_ph
      toan_ph
      Participant
      Feb 27, 2025 2:13 AM UTC

      In finder, top menu bar -> Go To -> Hit Alt / Option and keep pressing, dont let go -> Menu Item Library should appear (the one without short cut) -> Caches -> select all and delete. If you want to be safe, copy your cache into another folder first, then delete it.

      > Open Premiere Pro again, it should take some time to load (just ignore freezing App message)

       

      This worked for me, after I encountered the same error. 

       

      @Adobe Team: happened after I created a rectangle and tried to copy the color of another element. 

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        paul233929066gfh
        Participant
        Feb 25, 2025 10:18 AM UTC

        Version 25.1

         

        Premiere Pro, After Effects and Media Encoder will not open!

         

        I keep getting this error (sfntread library error) and I can't find any work around anywhere!

         

        It was working fine on Sunday and i havent used my comptuer since. I havent changed anything new or downloaded anything new.

         

        I've tried deleting and reinstalling, shut down and restart and even tried installing previous versions. But no luck...

         

        Mac Mini m2 pro 16gb RAM 

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          Kevin J. Monahan Jr.
          Kevin J. Monahan Jr.
          Legend
          Feb 25, 2025 2:03 AM UTC

          Hi @Alex244121701ewq,

          Welcome to the forum. If all the other troubleshooting techniques have not worked yet, contact us here: https://adobe.ly/438a8Oj.

           

          Use the chat pod on the lower right. When a live agent appears, ask for the "video queue." They are open 7AM to 7PM PST M-F. They can take control of your system and help you troubleshoot one on one. I hope they can help you. Sorry for the hassle.

           

          Thanks,
          Kevin

           

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          Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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