Participant

P: Morph Cut causing Premiere Pro to crash every time. Help!

Forum|Forum|10 years ago
June 17, 2015
57 replies
33817 views

I have been using the Morph Cut effect in my edits in Premiere Pro for years, with no real problems.

Since I installed Premiere Pro 2024 (24.1), every time I bring a morph cut to a sequence, the program crashes. I've tried multiple different ways, like creating a completely new sequence and pasting the shots there and then using morph cut, and nothing works.

I've decided to roll back to Premiere 2023 for now. I even tried using the latest Beta version, and it still crashes.

Does anyone have a solution?

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M

Ment Studio

Participant

I am having the same problem and it has been a nightmare. I already changed to an older version and I am still having issues. I guess the best solution should be to change to Da Vinci or Final Cut.

Kevin-Monahan

Community Manager

Hi @Ment Studio,

Thank you for the message. I noticed others with a similar issue on Intel-based MacBook Pros and .mxf footage. Is that the case with you, too? Let us know.

Can you check if you have the same issue in Beta? Hopefully, the problem will be fixed in the upcoming version. Sorry for the frustration.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

M

Ment Studio

Participant

Thank you for your response, Kevin.

Yes, I am currently using a Macbook Pro Intel Core i9, 16-inch 2019.

I tried Beta and at the beginning was working great but after a bit, it happened the same issue.

Thanks,

Alonso

M

MaanviG

Community Manager

Hi @Neco25032080tlzs ,

This issue has been fixed in the 24.5 Latest Beta, Looking forward to hearing any new feedback from the customer.

Thanks,

Maanvig

S

SteveConnorUK

Participant

For me, the beta has stopped the immediate crashing, the "analyzing in background" takes ages but it does work

M

MaanviG

Community Manager

Hi @SteveConnorUK ,

Thanks for bringing up the issue. Could you please share a sample project for reproducing the issue at our end: https://helpx.adobe.com/creative-cloud/help/share.html

Thanks,

MaanviG

S

SmitAlaska

Participant

doesn't work at all morph cut,eternal inscription analyzing Pr 24.3.0

R

robynjlevy

Participant

Same exact thing is happening to me. Did you happen to find the answer to this. I have done every step I can google and it keeps shutting down on me!

M

marcoss61816246

Participant

Two options. Roll back to version 24.0.3 (in Creative Cloud, select the three dots under Premiere in Apps, other versions, install 24.0.3) Or, exit Premiere, take all your footage offline (disconnect hard drive or move files to a different folder), open the project and don't relink (offline all), remove all your morph cuts then relink your footage.

K

Kcaudill

Known Participant

Unfortunately, the correct solution here is to avoid any version of Premiere 2024, except for 24.0.3, or to stick with Premiere 2023.

I have no doubt that there may be seemingly random workarounds to this bug (changing framerates, transcoding footage, etc.) but it's just that, a bug, which is unpredictable and shouldn't have to be diagnosed by post professionals on the Adobe forums. We're at the mercy of Adobe on this one for a proper fix.

chloeofthecookies

Participant

I found a fix!

I'm not sure if this is applicable to your case, but after months of frustration and searching, and endless amounts of crashed projects and soft-locked projects, I found a workaround.

My issue was applying morph cuts in 60fps projects. HOWEVER, it didn't crash in 24fps projects. So, to add a morph cut, I would change it to 24fps, add the morph, wait for it to analyse, change it back to 60, and it'd be fine!

I hope this works for you!

B

bobv362436

Participant

This is happening to me as well since Premiere 2023.

OS 14.4 Premiere 24.3 Did the usual empty cash etc. still crashed the system if I use the effect.

Is there a fix yet?

B

bobv362436

Participant

converting to 24 FPS, as the previous person had luck with, had no effecy

alexthehamlin

Known Participant

I'm on a super tight turnaround for delivering a video to my client, and this bug just completely sabotaged my project and I can't deliver on time. I'm so unbelievably angry right now.

K

Katherine35704128vxow

Participant

Go back to version 24.0 and reopen your project and it will work. I know really annoyed me too. I hope they fix it soon.

Katherine Culford

M

mcx#5000

Known Participant

Actually rolling back to 24.0.3 is working fine for me (or maybe that's what Katherine meant vs 24.0).

-Jim

S

Streetshow Productions

Participating Frequently

Morph Cut causes Premiere Pro 2024 to crash every time. Help!

Any help is appreciated.

Ann Bens

Community Expert

Please post comp specs, Premiere version and build.
Also screenshots of MediaInfo info in Treeview on footage used, sequence settings

https://mediaarea.net/en/MediaInfo

sethh56964900

Participating Frequently

I'm having the same problem, though only with BRAW clips. I've found when I apply a morph cut between two ProRes 422 LT clips, it works fine. Currently working in v24.2.1

K

Kcaudill

Known Participant

Adobe, when can we realistically expect a fix?

D

dhurlbert@carleton

Participant

Yes. That's what we're all after. The opportunity to share the problem is
great--but we really want to know if/when this will be corrected.
__________________________________________________

[Personal information removed by moderator.]

Dann Hurlbert

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