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Francesco32305837cpuo
Participating Frequently
June 19, 2024

P: Premiere media bin automatically scrolling to the top. Fixed in version 25

  • June 19, 2024
  • 108 replies
  • 40996 views

After adding a clip to one of my project folders, the bin keeps on scrolling to the top automatically. 

I closed and reopened the app, but the issue persists.

The issue happens only for that specifin folder, all others behave as usual.

Premiere Pro version is 24.5.0 (Build 57) on Mac OS Sonoma 14.5

    108 replies

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    T
    themanyoulovetohate
    Participant
    July 23, 2024

    I've been having this issue since the latest update. It happens at random projects and at random times. So mine isn't about a specific folder. Premiere's been adding lots of bugs lately. It's getting harder to work with.

    M
    M38753598p2mh
    Participant
    July 22, 2024

    HAving the saem issue suddenly on new project. Dragged/dropped in icon view and the autoscroll began. I did draga clip to the timeline and it stopped scroll but only temporarily. Once I move clips around within the same bin the scrolling begins again. Very frustrating but i'm sure it will be addressed. Mac OS 14.2.1

    Z
    Zieberg
    Participant
    July 19, 2024

    Porque toda vez que estou colocando arquivos no Projeto, a rolagem fica a todo momento descendo os arquivos. Como se eu estivesse usando o scroll do mouse? Já tentei retirar o mouse, utilizar outro, até mesmo ver se acontece em outro aplicativo, porém é apenas no Premiere, quando encerro e re-abro o Premiere, tudo volta ao normal por alguns minutos, para logo se repetir novamente.

      T
      Community Expert
      T - SalCommunity Expert
      Community Expert
      July 19, 2024

      Hey there! It sounds like you're experiencing an issue in Adobe Premiere Pro where the scrolling goes unexpectedly when you're working with files in your project. Here are some friendly steps to help you troubleshoot and hopefully fix the problem:

       

      1. Check Your Keyboard:

         Make sure none of the arrow keys on your keyboard (especially the down arrow) are stuck. Give them a few presses to ensure they're all moving freely.

       

      2. Watch for Unintended Keystrokes:

         While using Premiere Pro, keep an eye out for any keys (especially the down arrow) that might be getting pressed accidentally. You can do a quick test in a text editor to see if any keys are behaving oddly.

       

      3. Try Another Keyboard:

         If possible, swap out your keyboard temporarily to see if the issue persists. Sometimes a different keyboard can make all the difference.

       

      4. Accessibility Settings Check (Windows):

         Check your computer's accessibility settings to make sure options like Sticky Keys and Filter Keys are turned off. These settings can sometimes affect keyboard behavior.

       

      5. Reset Premiere Pro Preferences:

         Resetting Premiere Pro preferences can sometimes fix strange issues. Close Premiere Pro, then hold down `Alt` + `Shift` (Windows) or `Option` + `Shift` (Mac) while launching Premiere Pro. Confirm when prompted.

       

      6. Update Premiere Pro:

         Ensure you're using the latest version of Premiere Pro. Updates often include fixes for bugs and improvements that could solve your scrolling problem.

       

       

      Hope these steps help resolve the scrolling issue in Premiere Pro so you can get back to your projects smoothly!

      T-Sal
        Z
        Zieberg
        Participant
        July 27, 2024

        Olá, agradeço grandemente sua resposta em relação ao meu problema, porém dentre todas as alternativas que comentou, já executei todas, incluindo a desinstalação e instalação do mesmo, adjunto com a formatação de meu computador.

        Infelizmente, o erro continua acontecendo, porém como anteriormente ainda em momentos exporádicos.


        Mas mesmo assim, agradeço o retorno.

        S
        Sam386740084mp8
        Participant
        July 18, 2024

        Thanks! This worked for me. Quick fix until it's patched.

          R
          Ryan32472489etjx
          Participant
          July 17, 2024

          Thank you, this was driving me insane. What an odd bug.

            N
            Nicholas26710029xivc
            Participant
            July 17, 2024

            In the Project Window with all of my video clips I keep running into a "bug" where it starts scrolling to the top. This seems to only happen in Icon view. For instance, I have 100 clips in my project with 2 columns, If I'm on clip number 50 I'm scrolled down pretty far. Randomly while moving clips to the source monitor the project panel starts scrolling to the top. Once this starts happening it continues to do so until i restart Premier pro. I can scroll down and it immediatly starts scrolling back up. While it is scrolling up everything else in the premier pro seems to work fine, I can go to the timeline and hover over the time and scroll in/out  which tells me my mouse is likely not the problem. I have tried unplugging both my mouse, keyboard, and all other things connected to my computer with a usb. This seems to happen randomly, could be within the first 15 minutes of opening the program or 2 hours in. If anyone has any suggestions that dont have the possibilty of messing up my current project id love to here them. With so many clips it takes a while for premier to reload everything and generate icons so restarting is getting to be a bit time consuming. 

            Mitzleplick8867
            Mitzleplick8867
            Inspiring
            July 15, 2024

            I wouldn't say this is a fix, but rather a work-around. Adobe needs to put out a permanent fix for this bug. 

              M
              MILLENIUM5DEF
              Inspiring
              July 15, 2024

              I have this bug too and found out how to reproduce it and what the cause might be.

              If you sort in icon view and try to move an item to the top or bottom, it will trigger the scrolling mechanism and get stuck. This happens for up and down scrolling.

              Fix is to simply grab one item and move it a bit and release it, it will stop the scrolling mechanism.

                J
                Johnny_Hendrikus
                Participant
                July 11, 2024

                There seems to be a bug where the premiere pro project window won't stop scrolling to the bottom, making it difficult to scroll through footage.
                I've experienced this bug on both PC and Mac versions of premiere pro, and happens randomly during the edit. On PC it would happen instantly after closing and reopening premiere, and on Mac it seems to happen randomly whilst editing. 
                The work around is to drag the project window onto another screen and enlarge it so there is no need to scroll, a bit inconvenient but it'll do for now. 


                  MyerPj
                  Community Expert
                  MyerPjCommunity Expert
                  Community Expert
                  July 11, 2024

                  Yes, that's been reported and they are aware. I

                    K
                    KonaLyman
                    Participating Frequently
                    July 30, 2024

                    when? when is the fix update? so many frustrations. I purchased Resolve, one time fee , now learning.

                      B
                      Brooke369139323e2k
                      Participant
                      July 11, 2024

                      Been having this problem since the most recent update. It's been happening across all my projects in all my folders. I'm running Premiere Pro 2024 v. 24.5 on MacOS Sonoma 14.5. Frustrating to work with, hoping for an update soon.

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