PingFang font cannot be displayed in Premiere Pro version 25.2.0 macOS Sequoia 15.4

You should see PingFang fonts resolved starting with beta 27.0. Please do comment if you still see issues. Thanks!

Hi everyone,

Thanks for your patience. A fix is available to try starting in Premiere beta 26.2 build 20. Please give it a try and let us know if it is working as you expect.
 

Thanks,
Theresa

Hi everyone,

Thank you for your patience on this, however there aren't any updates at this time. Please continue to workaround the issue by rolling back to 25.1 in the meantime. I apologize for the inconvenience.

Theresa

Are there any updates on this? I'm also facing this issue with the PingFang font. 

ran into the exact problem with PingFang SC font on Premiere 25.5. Is adobe planning to do anything about this bug, which is affecting chinese-speaking editors daily for the past 5 months?

After updating to Premiere Pro 25.4.1 on macOS Sequoia 15.6.1 (24G90), the system font PingFang TC (Traditional Chinese) cannot be displayed in the Essential Graphics panel or text layers.

• Other fonts (e.g., Noto Sans TC, Microsoft JhengHei) display correctly.

• PingFang TC still works normally in other Adobe apps and system-wide.

• The issue seems specific to Premiere Pro 25.x — PingFang TC was working fine in previous 24.x versions.

• Clearing Adobe font caches (~/Library/Caches/Adobe/Fonts, ~/Library/Caches/Adobe/TypeSupport, AdobeFnt*.lst) and rebooting does not fix the problem.

• Since macOS 14+, ATS is no longer supported, so atsutil cannot be used to reset font caches. The problem persists even after a clean cache reset.

Steps to Reproduce:

1. Create a new text layer in Premiere Pro 25.4.1.

2. Select PingFang TC as the font.

3. Type Traditional Chinese text.

Expected Result:
Text should display properly using PingFang TC (system default Traditional Chinese font).

Actual Result:
Text box appears blank — no characters are rendered.

System Info:

• macOS Sequoia 15.6.1 (24G90)

• Premiere Pro 25.4.1

• Apple Silicon Mac (M-series)

Notes:
This issue is blocking for editors who rely on PingFang TC as the default Traditional Chinese font in macOS. Other CJK fonts work fine, which suggests a compatibility bug specifically with PingFang TC in Premiere Pro 25.x.

Request:
Please confirm if this is a known issue and whether a fix is planned in future updates.

Hi @Wong25451156dr4u,

Thanks for the check-in. This ticket is still under investigation, but there are unfortunately no updates at this time.

If you'd like to try out new features, I suggest downloading the Premiere Pro beta from the Creative Cloud app. You'll be able to have both the public release and the beta on your machine at the same time.

Cheers,

Theresa

Hi, thank you for taking attention, but when will the bug can be fixed? As the bug is brought into the latest version 25.3. I would really want to try new features, but the font is crucial to my projects, so I just can't update it. 

I have the same problem on 25.2, all PingFang font family is unable to use. I hope the fix can release soon.