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weslycut
weslycut
Participant
February 19, 2026

Play Back does not work properly, it goes black once the video is finished playing. The correct video is not shown on the timeline and in Origin either, MacOs Sequoia 15.7.4 Premiere pro 26.1

  • February 19, 2026
  • 1 reply
  • 11 views

When I play the video it takes a while to appear, I think there are conflicts with the cache files, even though I already restarted the Mac, uninstalled and reinstalled Premiere, and still get the same error

      1 reply

      IanB_360
      Community Manager
      IanB_360Community Manager
      Community Manager
      February 20, 2026

      Hi ​@weslycut 
      Welcome to the Premiere community. Thank you for taking the time to report a problem. It would help us if you could use the link " How to Report a Problem," which provides steps to provide more information that can help us identify the issue. 

      Here to help.  

      Ian

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