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mukulreru
Participant
September 16, 2025

Playback not responding and crashing on Mac Studio M1 Max after latest update

  • September 16, 2025
  • 4 답변들
  • 254 조회

Hello,

I'm experiencing a frustrating issue with Premiere Pro after the latest update. After about five minutes of use, the timeline playback completely freezes. I can still click around the interface and open menus, but the playback controls and scrub bar are unresponsive. After a short period of this, the application eventually crashes.

I've already tried several troubleshooting steps, including:

  • Restarting the application and my computer.

  • Clearing the media cache.

  • Updating my graphics drivers (which is managed by macOS).

  • Checking for any known issues on the Adobe Help Center.

I know the M1 chip's hardware acceleration is very efficient, but it seems something in this new update is causing a conflict.

Has anyone else with a similar setup experienced this? Any guidance on a fix would be greatly appreciated.

My system specs:

  • Adobe Premiere Pro version: 25.5.0 (build 13)

  • Computer: Mac Studio (2022)

  • Processor: Apple M1 Max

Thank you for your help. 

4 답변

DanaBinAZ
Participating Frequently
October 22, 2025

Was this resolved? I am having the same issue, same Mac specs:

Mac Studio 2022

Apple M1 Max

64 GB RAM

 

Getting very ticked off over here. 

 

jamieclarke
Community Manager
Community Manager
September 17, 2025

Hi @mukulreru -  Can you navigate to the help menu and select system compatibility report then in the bottom left hand corner select export and email those two files to jamiec@adobe.com

jamieclarke
Community Manager
Community Manager
September 17, 2025

Hi @mukulreru - Can you share a screen recording?  Do you receive a crash dialog box?

mukulreru
mukulreru작성자
Participant
September 17, 2025
Hey Jamie,
I have attached video for you. Also i Notice notice it happens after i add
key frame for opacity or any other changes in effect control panel.
Everything else works fine.

Video Link :
https://drive.google.com/drive/u/1/folders/1YuZ3tToVqWCS91IrhbfdTHSm0fGsv0bl

*Mukul Reru *

* Photographer | Videographer | Creator | Marketer *

*www.mukulreru.com <>*

*+1 (647) 513-4802*
jamieclarke
Community Manager
Community Manager
September 17, 2025

Hi @mukulreru -  Thanks for submitting your bug report. We need a few more details to try to help with the issue.

 

Do you have any third party plugins or panels installed?

Sorry for the frustration.

mukulreru
mukulreru작성자
Participant
September 17, 2025
Nope I don’t have any third party extensions


*Mukul Reru *

* Photographer | Videographer | Creator | Marketer *

*www.mukulreru.com <>*

*+1 (647) 513-4802*