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oo22749585
Participant
September 30, 2024

Premier Pro 24.6.1 Continously Crashing while editing on Window 11

  • September 30, 2024
  • 4 replies
  • 360 views

Hello 

After updating to 24.6.1, my premier pro continously crashing during editing/saving/playback. Im on window 11 with Ryzen 12 core processor, 64GB RAM. 

I have cleared cache and other available insight still the same issue

 

Please do not double post

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    4 replies

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    September 30, 2024

    So the bios setting for xmp didn't improve the situation for you?

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      September 30, 2024

      What kind of media is it, @oo22749585? Camera, codec, frame size, frame rate, variable or constant frame rate, etc.? You may want to download MediaInfo to fully troubleshoot the media type.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      O
      oo22749585Author
      Participant
      September 30, 2024

      Thanks for the response. i have tried this as well. XMP  on to predefine Profile 1 for my MSI Bios

      MyerPj
      Community Expert
      MyerPjCommunity Expert
      Community Expert
      September 30, 2024

      Could be some hardware conflict? I  think one thread said changing XMP to on in the bios solved a problem like this. Have a look around for it.

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