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Participant
Sep 30, 2024 2:42 AM UTC
Needs More Info

Premier Pro 24.6.1 Continously Crashing while editing on Window 11

Hello 

After updating to 24.6.1, my premier pro continously crashing during editing/saving/playback. Im on window 11 with Ryzen 12 core processor, 64GB RAM. 

I have cleared cache and other available insight still the same issue

 

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4 replies

MyerPj
Community Expert
Community Expert
Sep 30, 2024 7:41 PM UTC

So the bios setting for xmp didn't improve the situation for you?

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Kevin J. Monahan Jr.
Legend
Sep 30, 2024 5:29 PM UTC

What kind of media is it, @oo22749585? Camera, codec, frame size, frame rate, variable or constant frame rate, etc.? You may want to download MediaInfo to fully troubleshoot the media type.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Sep 30, 2024 7:37 AM UTC

Thanks for the response. i have tried this as well. XMP  on to predefine Profile 1 for my MSI Bios

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MyerPj
Community Expert
Community Expert
Sep 30, 2024 4:13 AM UTC

Could be some hardware conflict? I  think one thread said changing XMP to on in the bios solved a problem like this. Have a look around for it.

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