Skip to main content
O
oo22749585
Participant
September 30, 2024

Premier Pro 24.6.1 Continously Crashing while editing on Window 11

  • September 30, 2024
  • 4 replies
  • 363 views

Hello 

After updating to 24.6.1, my premier pro continously crashing during editing/saving/playback. Im on window 11 with Ryzen 12 core processor, 64GB RAM. 

I have cleared cache and other available insight still the same issue

 

Please do not double post

Duplicate deleted. MOD

    This topic has been closed for replies.

    4 replies

    MyerPj
    Community Expert
    MyerPjCommunity Expert
    Community Expert
    September 30, 2024

    So the bios setting for xmp didn't improve the situation for you?

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      September 30, 2024

      What kind of media is it, @oo22749585? Camera, codec, frame size, frame rate, variable or constant frame rate, etc.? You may want to download MediaInfo to fully troubleshoot the media type.

       

      Thanks,
      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
      O
      oo22749585Author
      Participant
      September 30, 2024

      Thanks for the response. i have tried this as well. XMP  on to predefine Profile 1 for my MSI Bios

      MyerPj
      Community Expert
      MyerPjCommunity Expert
      Community Expert
      September 30, 2024

      Could be some hardware conflict? I  think one thread said changing XMP to on in the bios solved a problem like this. Have a look around for it.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices