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0xxz1yz
0xxz1yz
Participant
June 8, 2026

Premier Pro freeze

  • June 8, 2026
  • 1 reply
  • 26 views

Issue

 

Premiere Pro completely freezes and hangs ("Not Responding") whenever any panel (Timeline, Project, Effect Controls, etc.) is clicked. This issue occurs on all versions higher than 26.0.1.

 

Steps to Reproduce

 

Install any Premiere Pro version newer than v26.0.1.

 

Open Premiere Pro and open or create any project.

 

Click on any interface panel or workspace tab.

 

Expected Result

 

The panel should focus immediately, and the interface should remain responsive and operational.

 

Actual Result

 

The application immediately freezes, displays the Windows "Program Not Responding" dialog, and hangs. If the window is left alone and repeatedly clicked after a while, it temporarily recovers responsiveness, but clicking on a different panel triggers the exact same freezing loop.

 

Premiere Version

 

All versions superior to v26.0.1 (Currently forced to downgrade to 26.0.1 to maintain stability).

 

Operating System

 

Windows 11 (Fully updated, clean OS reinstall performed).

 

GPU Driver (Windows only)

 

NVIDIA Studio Driver version 610.47 (Released May 26, 2026).

 

Helpful Context

 

Does it affect all projects or only some? It affects all projects, regardless of the complexity or assets. 

 

Does it affect new, empty projects? Yes, the issue persists even in completely new, blank projects.

 

When did the problem first begin? The issue started immediately after updating to any release building upon version 26.0.1.

 

Additional Troubleshooting Attempted: A full factory reset/clean installation of the Windows OS was performed, and all system drivers are up to date. Downgrading strictly to version 26.0.1 is the only workaround that prevents the freezing, which is unacceptable for a paid active subscription.

      1 reply

      KatieToo
      Community Manager
      KatieTooCommunity Manager
      Community Manager
      June 10, 2026

      Hi ​@0xxz1yz 

      Welcome to the Premiere Pro forums! We are glad to see you here. Thanks for including all that great information from the bug report details, that’s very helpful. Noting that you are seeing this happening even with a new project, no footage inside.

      What kind of disk space we working with where your Premiere is, and I’m curious if you have any other external hard drives plugged in while this happens? 

      Do you have GPU accelerated UI rendering (restart required) checkmarked under Edit > Preferences > General?

      Under the same Edit > Preferences > Memory, how much is given to Premiere / other applications out of curiosity?

      Have you been able to check your Task Manager during the crash to see what’s happening with Premiere using CPU/Memory? To do this, press CTRL+SHIFT+ESC at the same time. The Task Manager will pop up. Click the Performance tab and screenshot or relay what of 100% it’s using if possible.

      Just thinking also if this would improve anything as well with you being on Windows, in Premiere go to Edit → Preferences → Media → Disable H.264/HEVC hardware accelerated decoding (encoding can stay on).

      Let me know what happens with that if you see any improvements. Hope we can help soon! 

      Thanks for reaching out,
      Katie

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