Inspiring

Premiere 24.0: Preview Renders Keep Going Offline

Forum|Forum|2 years ago
October 19, 2023
11 replies
1441 views

Ever since upgrading to Premiere 24.0, after I get my timeline fully green for rendering the preview files, they will spontaneously disconnect and go back to being red. This once happened after a crash when I opened the project again. I fully rendered a timeline before I went home last night, but this morning, I launched the project, and it is fully red again. All the preview files are still in the folder on the PC level, so not sure why they are disconnecting randomly.

I will monitor this to see if I can find a pattern to this new behavior.

Windows 11 Pro

**Update WORKAROUND September 2024** As of 24.6.1, I discovered that when the timeline that should be rendered shows unrendered elements, I muted the clip and turned it back on, and the render relinked. I will keep trying this in the future. This could have been the solution all along, but it appears to work now. Instead of re-rendering your timeline, try turning on and off the clips in question.

Performance or Stability

M

MarcCebrianAuthor

Inspiring

I noted a workaround in the original post. If something appears unrendered, mute the clip and turn it back on. The renders relinked for me.

M

MarcCebrianAuthor

Inspiring

This problem persists even after upgrading to 24.3 yesterday, on March 27, 2024. Five months later, it is still a solid issue. I don't even need to restart my computer for it to do this. The ENTIRE timeline goes back to yellow and red after quitting and restarting the application.

M

MarcCebrianAuthor

Inspiring

Yes, I know. Rendering is my way of knowing what is done in the timeline. Plus, the export is super-fast when you export your preview settings.

Peru Bob

Community Expert

ready to hit export........,.So, I have to re-render the whole thing again.

By @MarcCebrian

You don't need to render to export unless you check use previews when exporting.

M

MarcCebrianAuthor

Inspiring

One other "feature" of this nasty bug: If you accidentally cut and paste your entire timeline, you will lose connection to all your renders. You cannot UNDO this. I had an entire finished sequence, ready to hit export, I moved my hand across the keyboard and hit control V by accident when I pasted it back, all renders were gone. When it tried to undo my actions, all the renders were gone. So, I have to re-render the whole thing again.

M

MarcCebrianAuthor

Inspiring

Thanks, Kevin. It started in the Bugs thread. Someone moved it to Troubleshooting, and now it is moving back to Bugs. I'm glad someone at Adobe is seeing I didn't imagine this. Absolutely new behavior with 24.0 and not 23.x before the upgrade. Cheers.

Kevin J. Monahan Jr.

Community Manager

Hi @MarcCebrian, @fugzo, @kathryns11060067,

I read your notes. Sorry for the issue. I can reproduce the problem. I moved this thread into the bugs forum and I have notified the team.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

Peru Bob

Community Expert

Are your Media Cache files on an external drive that doesn't have a fixed drive letter?

F

fugzo

Participating Frequently

My media cache files are in my Library on my macbook.

kathryns11060067

Participant

Same and it's bringing my editing to a standstill. Why you can't link to render files like you would media is baffling. I have the render files all done and ready in a folder, but no way to link them.