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R
RBZ
Participant
May 26, 2024

Premiere 24.4.1 "Save As" or "Save a Copy" not working

  • May 26, 2024
  • 2 replies
  • 240 views

Save As or Save a Copy apparently opens a window that is hidden from my Windows 11 OS.

Premiere app appears to freeze, but I hear chime sounds when I mouse click in any Premiere window, and Windows Task Manager says Premiere is running OK.  Alt Tab does not show any other windows that would allow me to enter the name of the file I want to save.  So there is no way for me to get back to a functioning Adobe Premiere Pro application without "End Task" or shutting off my workstation.  Anyone else with this problem?

    This topic has been closed for replies.

    2 replies

    Bruce Bullis
    Community Manager
    Bruce BullisCommunity Manager
    Community Manager
    May 28, 2024

    Rather than alt-tab...if you click and hold on PPro in the taskbar, do you see a list of child windows?

    R Neil Haugen
    R Neil Haugen
    Legend
    May 26, 2024

    What is the pixel dimensions of your monitor, and do you have any scaling set in the OS?

    Everyone's mileage always varies ...
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