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rafaelw99087648
Inspiring
Jul 29, 2024 4:12 PM UTC
Needs More Info

Premiere 24.5 hängt beim Wechsel von Bearbeiten auf Effekte und Tittel

Windows 10 64Bit Version 22H2.

 

Geforce 2080 RTX Treiber Win 10_555_99.

 

Premiere 24.5 hängt beim Wechsel von Bearbeiten auf Effekte und Tittel.

 

Das passiert erst vom wechsel von Premiere 2023 auf die 2024 24.5.

 

Video:

 

https://www.youtube.com/watch?v=KGzAZeU0cmw

 

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12 replies

rafaelw99087648
Inspiring
Aug 24, 2024 3:31 PM UTC
Hello, I tested the 24.6, with editing on effects and tittle, the switch now works, but it hangs in 
other places, some things have been repaired, but it has new errors. The best option is
Premiere 23.6, Media Encoder 24.5 and the
Nvidia 536_99 desktop win10 win11 64bit international nsd dch whql then it works. Greetings R. Wunderlin

https://www.youtube.com/watch?v=sKx4Ycs-w7U

 

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rafaelw99087648
Inspiring
Aug 16, 2024 9:01 AM UTC
Hello, I once installed Premiere 23.6, which doesn't cause the error. 
I have the Intel Core i9-7980XE processor and other similar models. Greetings R. Wunderlin
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rafaelw99087648
Inspiring
Aug 10, 2024 4:49 PM UTC
The Sata controller on the motherboard was a little defective, I changed the motherboard and reinstalled Windows, 
but the Premiere makes the same error, later I installed Windows 11, still the same error, the Premiere is simply faulty.
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rafaelw99087648
Inspiring
Aug 1, 2024 6:54 AM UTC
Hello, I have reset everything, but the error is still there. I have reinstalled the Windows and the Premiere and I also have Acronis Images for a proper reset. The error is always in all projects.
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rafaelw99087648
Inspiring
Jul 31, 2024 8:25 AM UTC
Adobe Employee
Jul 31, 2024 5:12 PM UTC

Hi rafaelw99087648,

 

Did you try resetting workspace? Also, is this happening with any specific project or all of them?

Thanks,

Sumeet

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rafaelw99087648
Inspiring
Jul 30, 2024 3:46 PM UTC
Hello, it's not enough to just test the software on Windows 11 and the latest hardware, 
you also have to test it on Win 10 and older hardware, not all people have new computers.
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rafaelw99087648
Inspiring
Jul 30, 2024 6:53 AM UTC
Hello, unfortunately the operating system does not show any errors in the event viewer. I have the same computer twice and tried it on both, the hardware is not defective.
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rafaelw99087648
Inspiring
Jul 30, 2024 6:52 AM UTC
Hello, I did it even better and reinstalled the whole Windows and reloaded all the drivers.
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Kevin J. Monahan Jr.
Legend
Jul 29, 2024 7:35 PM UTC

The status of this bug report has been updated.

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Kevin J. Monahan Jr.
Legend
Jul 29, 2024 7:34 PM UTC

Hi @rafaelw99087648,

My name is Kevin from support, one of the moderators here in the Bug forum. Nice to meet you. Thanks for filing your bug report. I don't see the same behavior here. Sorry about that. May the team have more info about your system, media, and workflow? See, How do I write a bug report?

 

I hope the team will assist you shortly. The bug looks very frustrating! On behalf of Adobe, I apologize for the bug. Take care.

 

Thanks,

Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio