Skip to main content
EditJay
EditJay
Participating Frequently
March 4, 2026

Premiere 25.6.3 Long Import & Export times

  • March 4, 2026
  • 2 replies
  • 77 views

We’re experiencing extremely long import & export times on the latest long-term supported version of Premiere. We’ve replicated the problem with two different editing computers, same internal components, all of them well above the specifications required for Adobe.

On importing and exporting, the progress bar hangs, it’ll take up to an hour to bring in one 20 minute video clip that is 1080i.

In testing imports, we experience this issue in any version of Premiere later than 25.2.3.

  • Adobe Premiere Pro version – 25.6.4, 25.3, 25.2.3
  • Operating system – Windows 11
  • GPU driver version (Windows only) –NVidia RTX A4000 
  • Video format – nVidia 595.71
  • Comparative information helps us understand more about when the issue occurs: 
    • Does it affect all projects or only some projects? - All projects, all imports/exports
    • Does it affect new projects? Yes
    • When did the problem begin? On changing to any version past 25.2.3

      2 replies

      EditJay
      EditJayAuthor
      Participating Frequently
      April 2, 2026

      We’re created a memory dump file as requested, is there a way we can submit it in to have this ongoing issue looked at?

      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      March 4, 2026

      Hi ​@EditJay -   Thanks for submitting your bug report. We need a few more details to try to help with the issue.
       

      Can you provide more of your system specs, and windows version?

      What type of footage are you importing?  Can you right click and choose “Media File Properties...” and then post a screenshot.

      Where is the media located?

      Do you have any plugins or third party panels installed?

      EditJay
      EditJayAuthor
      Participating Frequently
      March 4, 2026

      Processor    Intel(R) Xeon(R) Silver 4208 CPU @ 2.10GHz (2.10 GHz)
      Installed RAM    64.0 GB (63.6 GB usable)
      NVidia RTX A4000 GPU
       

      File Properties: 

      File Path: M:\2026-03-04 SLC-BCME03.mpg
      Type: MPEG Movie 
      File Size: 11.37 GB
      Image Size: 1920 x 1080
      Frame Rate: 29.97
      Source Audio Format: 48000 Hz - Compressed - Stereo
      Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
      Total Duration: 00;32;02;23
      Pixel Aspect Ratio: 1.0
      Alpha: None
      Color Space: Rec. 709
      Color Space Override: Off
      Input LUT: None
      Video Codec Type: MPEG2 4:2:0 

       

      Media is located on a mapped drive.

      Only plugin installed is a Ross “Send to Playback” plugin for precis playback engine. 

      jamieclarke
      Community Manager
      jamieclarkeCommunity Manager
      Community Manager
      March 4, 2026

      Hi ​@EditJay - Is your mapped drive a nas or other storage? 

      If you move this media file to your desktop and create a new project does the same thing happen?

      Can you try transcoding to H264 or ProRes and see if you have the same issue?

      Can you try and uninstall your plugins and panels?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices