Inspiring

Question

Premiere 26.2.2 makes it impossible to work in this video editor

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What kind of update is this? The interface keeps lagging, and everything freezes. Roll back this update and release a proper build. I can't work!!! Not only does everything freeze—you're killing my project!!

R Neil Haugen

Legend

First, try the old standbys ... hold down shift on launch, select delete all cache files. That at times fixes odd crud.

Past that, roll back to 26.1 and see if that works.

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Everyone's mileage always varies ...

P

Paul_GringoAuthor

Inspiring

That never works for me, and besides, I’ve already replaced the SSD—there’s no cache on it physically—but that didn’t help either. I even replaced the graphics card. Let’s just face it: the kernel is terribly outdated, the program runs poorly and is unstable, and no one can do anything about it.

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R Neil Haugen

Legend

Except on the several million machines where it’s running just fine ... ahem.

Are there some with issues, like yours? Oh certainly. But many more are not having troubles. So it seems worth it to figure out where the difference lies. Troubleshooting ... which helps in one or both of two ways. First, might get a user going again. Second, properly done, better data for the devs.

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Everyone's mileage always varies ...

S

Sumeet Kumar Choubey

Community Manager

Hi Paul,

Sorry to hear about this. Is it freezing while doing anything specific, or is it random? Also, is it happening with any specific project or all of them?

Thanks,
Sumeet

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Paul_GringoAuthor

Inspiring

This happens on all projects

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Intel Core i7-14700K 3.4GHz/33MB s1700 BOX MSI MAG Z790 Tomahawk Max Kingston Fury DDR5-6400 65536MB PC5-51200 be quiet! MSI PCI-Ex GeForce RTX 5070 Ti Gaming Trio OC 16GB GDDR7 SSD Samsung 990 Pro 2TB M.2 PCIe 4.0 x4 NVMe 2.0 V-NAND 3bit MLC SSD Samsung 990 Pro 1TB M.2 PCIe 4.0 x4 NVMe 2.0 V-NAND 3bit MLC Toshiba MG Series Enterprise 20TB 7200rpm 512MB MG10ACA20TE 3.5 SATA III Windows 11 Pro 25H2

K

Kevin-Monahan

Community Manager

Hey Paul,

Is this your issue?

Please let the team know.

Thanks,

Kevin

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