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Participating Frequently
Nov 23, 2025 3:25 PM UTC
Needs More Info

Premiere Freezing in new way

Latest Premiere Pro, 25.6.2, is freezing in a way it never has before. No crash dialogue box or grey screen no matter how long I wait, cursor still moves around but the program is completely non-responsive, just frozen in place, will not even close.

 

Only solution is to "End Task" using Task Manager.

 

Windows 11 24H2

AMD Ryzen 7 5800H with Radeon Graphics (3.20 GHz)

32.0 GB RAM

NVIDIA GeForce RTX 3060 6GB

2 replies

Community Manager
Nov 24, 2025 6:56 PM UTC

Hi @djpharmboy, 

 

Sorry you've been experiencing issues. Could you provide any additional details about the lead-up to the freeze, like if there is any action that consistently causes this? Please see How to Report a Problem. 

Is this happening with a specific project or does this happen with brand new projects as well? What kind of media are you working with and how is the space on your drives? Any third-party plugins or specific effects in use? 

Sorry for the frustration, 

Dani

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Peru Bob
Community Expert
Community Expert
Nov 23, 2025 6:10 PM UTC

I've had that happen in earlier verions. ventually it stopped happening.  

Make sure your autosaves are working, and save manually often.

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