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chpownall
Participant
April 23, 2025

Premiere Pro 2025 crashes when opening project on Mac

  • April 23, 2025
  • 3 replies
  • 385 views

I have a couple of projects that crash every time I try to opne them. I have moved the files to a new drive and it gets stuck halfway when relinking.

 

I have tried all of the things, deleting cache, preferences, reverting versions. Nothing seems to help. I'm so frustrated with this app, it's making editing impossible.

 

2019 Mac Pro

3.2 GHz 16-Core Intel Xeon W

AMD Radeon Pro W5700X 16 GB

112 GB 2933 MHz DDR4

3 replies

J
jaydotknox
Participant
May 14, 2025

Hi Ian, it seems I am going through something very similar, and I am at my wits end. Project keeps crashing and if I try to import the project on another empty project it keeps the moment I open the sequence I was working on.

IanB_360
Community Manager
IanB_360Community Manager
Community Manager
April 23, 2025

Hi @chpownall 

Would you mind sharing one of the projects file that are crashing with us? Just send it my way and add my email and I can take a look.

 

Thank you

Ian

    R Neil Haugen
    R Neil Haugen
    Legend
    April 23, 2025

    Project files are simply large computer text files, and can get corrupted at times. To try to get around this possibility, the following steps might help.

     

    First, hold down Shift on launch, opening Premiere from the CC Cloud desktop app, and choose the option to dump all cache files.

     

    Next, create a new project file.

     

    Then go to the Premiere MediaBrowser panel. Navigate to the older project file, single-click so it is simply selected (highlighted), then right-click and Import Assets.

     

    One by one, import sequences, then see if they can work in the new project.

     

    Everyone's mileage always varies ...
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