Premiere Pro 2025 Freezes and Crashes on MacOS

Thanks for the information @autonomy16 . Yes, if you get a dialog box and send a report again, add your email in so we can find it.

Just clarifying, when you say the timeline lags and eventually freezes, is this specifically occurring while playback is happening, or with clip selection and/or timeline navigation/scrubbing? And were you having these issues before or right after transferring all you media?

Since there are a few effects being used, have you tried using the Global FX Mute button (the 'fx' icon in the Program monitor) and see if there is any improvement? That could potentially help narrow down if it's an effect. There is also a little bit of red in the yellow render bar right before the 12 minute mark; any specific effects being used there or have you tried rendering this section? And double-checking but I'm seeing some red clips after the 12 minute mark, is there any offline media around this area, and is that intentional?

Hi @Dani_V. 

No, I don't believe there are any 3rd party plugins involved. Clip format wise, its a mixture of prores, mp4 and camera originals. Yes, a lot of various effects being used (speed manipulation, filters like ultra key, black & white, lumetri color, some warp stabilizer and others). Again, its a mix of clips and nested clips in the timeline.
Everything was playing back just fine in version 2022. This is part of a large feature I've been working on for years. Addressing another issue with random audio clips playing back full of white noise (while the originals were fine) I discovered in another thread here that working in 25.2 (not the current version) remedys THAT issue. So, I'm now trying to make this all work in v25.2

I opened another project file (same feature) with differnet clips yet twice as long as the problematic project file. After a few small hiccups, I was able to get that particular file to work so far. Less intensive effects wise, but the same mix of formats as described above. So, there's something in the first file not jiving with premiere 25 in general ( I have tried all other versions including the last update of 23 and 24, with similar problems of serious lagging or freezing).

YES, I did try (in different versions) starting a new project and importing the old one. No dice. I get the dialog box asking if I want to send the crash report to adobe and I always hit yes. I don't know how to access those. So, next time that happens I should add my email there? I never realized that was the key 🙂

Hi @autonomy16, sorry you've been experiencing issues. Are you using any third-party plugins or effects at all? What about proxies (particularly for the raw files)? Do the suspect clips have anything in common like file format or effects applied?

Since this project has already gone through a few updates, have you tried starting a brand new project from scratch, and importing the project through the Media Browser? This can often fix project-specific issues. Are you getting a crash report dialog box after force quitting? If you add your Adobe account email in the dialog box, the team can look up the reports and see if anything is standing out.

I've been experiencing similar problems with this too. Constant FREEZING with one particular project file that's been solid before. Been wrestling with all kinds of attempts to "work around" all weekend 😞

Sorry that happened again @astonished_customer7329, I sent a message to your Community inbox if you'd still like to share the project. Where do you have your media cache saved? Have you tried clearing it?

I upgraded to 25.3 today, and have been working a few hours. Just got my first crash. Same behavior as before. Complete lock-up, entire computer needed a hard reset. I was clicking on the timeline (adjusting a title graphic) at the time the program crashed. It usually seems to happen on a click, but I haven't been able to quite determine if that's true or just coincidence since I am clicking fairly often.

Sent you a message @astonished_customer7329!

Try updating to version 25.3.

I don't have any compatibility issues to report. What would be a good way to provide you with some sample footage and project file?

That's very frustrating @astonished_customer7329, I understand. Another thing you could potentially try before you start editing and the issues start, is if you go to the top menu > Help > System Compatibility Report > Export Report (even if there is 'No conflicts to report'), that will export a couple of .txt files that could provide more information.

Otherwise, I would usually recommend using proxies if dealing with 4k MXFs mixed with .mp4s on an Intel Mac, but if you weren’t before and you are not seeing these issues with 2024, would you be interested in sharing your project and some of the files that seem to be contributing or causing issues? I can send you a direct message if you’d like to share.