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Participant
Apr 24, 2025 3:23 PM UTC
Open for Voting

Premiere Pro 2025 Project Player Freezing

Hi Community,

 

I got a project problem for the last 3 Days. The project crashes / freezes the Premiere Pro env. after 2 min. the player is freezed the export dont work. I tried it on multiple maschines. Non worked.
I got some linked clips from AE, but I rendered them in and out.

I tried many tips,

  • clear cache
  • change the workspace
  • rest app
  • reinstall and install older version

I tried it on a Mac Mini M4 Pro 64GB.
Project is 1920x1080x24f and not long max 2 Minutes.
Other projects work I dont know why.
Thanks for reading!

7 replies

Foto Canhas
Participant
Nov 3, 2025 6:10 PM UTC

Infelizmente acontece a mesma coisa comigo.

Está muito muito mau, têm de resolver esta situação o mais rápido possível.

 

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Victor5CD3
Inspiring
Apr 26, 2025 9:43 PM UTC

Olá, você verificou se não há nada em execução em segundo plano no Premiere? Esta atualização mais recente permite muitas funções automáticas que fazem o programa travar ou ficar lento. Para descobrir se eles estão sendo executados em segundo plano, procure no painel de progresso. Se algo estiver sendo executado automaticamente, vá para preferências e desative-o.

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Build CPU Ryzen 5700X,64 GB ram,Nvidia geforce 5060 Ti 16 Gb,SSD nvme 1tb + ssd sata 2Tb HD Disc 2Tb Win11 24h2
Luca.shAuthor
Participant
Apr 26, 2025 5:52 PM UTC

Hey,
I dont know if it helps but it freezes when I skip around with the cursor so forward and back.

Thanks,
Luca

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Luca.shAuthor
Participant
Apr 26, 2025 5:45 PM UTC

Hi @Peru Bob,

I tried it but the Project also Freezes. Thanks for your good Idea but I still dont work.

Have a nice day!
Luca

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Luca.shAuthor
Participant
Apr 26, 2025 5:17 PM UTC

Hi @Sumeet Kumar Choubey,

thanks for the quick response. It crashes after moving the cursor around most of the time, when I played a bit of the Video. I dont use any third Party Plugins in Premier Pro in AE some, but not for the project. I speeded up some of the clips, but I dont think thats the issue. I already submitted some crashreports, but yet not response.

Have a nice day,
Luca

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Peru Bob
Community Expert
Community Expert
Apr 25, 2025 4:53 PM UTC

Try creating a new project and import the old one into it.

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Adobe Employee
Apr 25, 2025 4:30 PM UTC

Hi there, 

We're sorry to hear about this. Does it crash or freeze when doing something specific, or is it random? Have you used any third-party plugins or effects in the project? Also, have you submitted any crash reports recently? We're here to help, just need more info.

 

Thanks,

Sumeet

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