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danielb9743971
Participant
May 15, 2023

Premiere Pro 23 not connecting XDCAM Spanned clips

  • May 15, 2023
  • 20 replies
  • 1953 views
Just upgraded to a Mac Mini M2 and jumped from Premiere Pro 2019 to Version 23.4. I Sony EX footage that shoots as spanned clips and when I bring them into premiere it brings them all in separate. Previously it has stitched together the spanned clips for me, but now where I should have an hour long clip, I have a bunch of 13 minute clips. that is if I drag the folder in from Finder. If I got through media browser it's even worse, it only sees the first 13 minute clip and doesn't even show me the rest of them.
 
Even opening a project from an older version where the spanned clips were correctly imported and already in use, it still brought them in individually and doesn't recognize them as a larger single clip, so it breaks those projects.
 
 
Pretty lost here as this is really screwing up my workflow. any help is appreciated. Thanks,
2023 Mac Mini, M2 Pro, 32gb RAM
Premiere Pro 23.4

20 replies

Kevin J. Monahan Jr.
Community Manager
Community Manager
October 31, 2023

Hi @danielb9743971,

Sorry for the issue. Since I'm not on the product team, I cannot comment on future plans they may have. Since you are the OP, would you like me to move this post into the bugs forum where there is more engagement wtih the product team? Let me know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
October 31, 2023

Rosetta is not an option in Premiere "Pro" 24.

 

What once worked, now does not. Why is Adobe removing a useful workflow feature? There are many people out there beside little old me using XDCam to capture long recordings, including timecode-synced multicam recordings, and without the a.) ability to read the complete recordings, and b.) carrry the TC information into the editing tool, why should I be happy? 

Oh, sure, I can manualy import each segment of the recording from the XDCam media, and manually stitch them together to make a whole clip; I can manually record using a flash or clap to sync camera rolls...you know, like I used to do forty years ago, because Adobe doesn't think a modern, or at least current format THAT USED TO WORK in their software and the convenience of timecode are really a necessary part of my workflow.

 

(I'm trying to convey a certain level of frustration, which is amplified because it also now seems that the current version of Premiere "Pro" on a silicon M2 Mini can't ready the same sequence and see the same media that my Intel iMac Pro can see and read just fine.)

 

Software upgrades are supposed to step the user forward, not back.

danielb9743971
Participant
October 31, 2023

@Kevin-Monahan is this something that adobe plans to fix or are we just SOL if we still use that format? I have three XDCAMs in my workflow so it would be nice to know if I need a permanent workaround or if this is a bug that will eventually be fixed

Kevin J. Monahan Jr.
Community Manager
Community Manager
October 31, 2023

Hello Community,

Please read this Knowledge Base Document regarding Rosetta and certain XDCAM formats: https://helpx.adobe.com/premiere-pro/kb/premiere-pro-for-apple-silicon.html

 

Sorry about the frustration on this issue.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
October 30, 2023

I have also updated to V24 and I'm experiencing the same issue with spanned clips. Losing this fucitionality is frustrating to say the least. In addition, my past projects that are using spanned clips are now broken in the new version of premiere.  Adobe really dropped the ball on this one. 

Participating Frequently
October 30, 2023

Well, it's time to revisit this issue again. Just upgraded to v.24 (M2 Mac Mini, Ventura 13.6), and all of my legacy projects with spanned clips now sho all media after 18:20 greyed out as not being there. This is a ROYAL PITA. 

The tests I've done with XDCam Card media and also card files transferred to my drive (we normally transfer the entire card structure either manually or via Ingest in Media Browser through MediaEncoder) from legacy projects all show the same thing: 18:20 is the length of a much longer clip. The clips are there on the card - Premiere "Pro" won't link them to make the full-length clip available or editing.

 

Is the workaround going to be to ask our Board of Trustees to run their meetings in 18-minute chunks so we can stop and re-start recordings to accomodate Premier's new workflow? (Yes, that is snarky, but I've lost last week's meetings!)

 

Eric Gleske

Corvallis Oregon

Participant
June 6, 2023

Same problem here, Kevin-Monahan.
Thankfull, the spanned clips of the Sony PMW-EX1 stitch to one in Sony's Catalyst Browse.
So, I am transcoding now (will take an hour or so for a 2 hours video) because I must edit today and cannot wait until the bug is fixed.
A bit frustating; hope for a quick fix.
Ioannis "John" Mallidis
cartesius-tv.com, Switzerland

Kevin J. Monahan Jr.
Community Manager
Community Manager
May 27, 2023

Sorry about that @gleske . I moved this thread into the bug reports forum. Please upvote this bug report to get the attention of our developers. I hope that they can fix this for you soon.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
May 26, 2023

We are having the same problem - the M1 MacBook we just purchased cannot see the entire spanned clip on XDCAM SxS cards. 

Also, when trying to open an older project created on our 2017 iMacPro that has a timeline full of media from spanned clip recordings, most of the timeline is greyed out and the M1 machines says it cannot find the media.

Lastly, if I import the individual clipsfrom my media cards, they all start at TC 00;00;00;00 which makes all that time spend connecting TC on each of my cameras so I could easily sync them together all for naught.

This is a major - MAJOR - workflow interruption.

Eric Gleske
Corvallis OR

Kevin J. Monahan Jr.
Community Manager
Community Manager
May 15, 2023

Hi Daniel,

That sounds like a frustrating issue. After copying the entire contents of the SD or CF card to your computer, have you tried importing via Media Browser and not File > Import? That is the traditional way of importing spanned media. Let us know if it works for you. Sorry for the problem.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
danielb9743971
Participant
May 15, 2023

Hey Kevin, After spending the last 3 hours on the phone with support (Well worth it because we got it figured out) it turns out that the issue is the Silicon vs Intel version of premiere.  In the Silicon version it's not reading the correct timecode of the spanned clips - it seees that there are spanned clips but it's reading the start timecode of all of them as 00:00:00:00, so it can't stitch them together.  The support person went through creative cloud and opened up the Intel version of Premiere and everything opened correctly with no issues, so until the issue is resolved in the Silicon version, we'll just have to open the Intel version and use that one. 

Kevin J. Monahan Jr.
Community Manager
Community Manager
May 15, 2023

Hi Daniel,

I got your message, and it sounds like XDCAM wrapped in .mp4 is not respecting spanned clips in Macs running Apple Silicon. The team has a bug filed on the issue and is looking to resolve the problem. I hope they can fix it soon for you. I will add your comments to the bug report internally. Sorry again for this problem.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio