Premiere Pro 24.2 has keyboard bugs

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I just updated to 24.2 and suddenly my razor and rolling edit keys are not working, and not displaying. Had to roll back to 24.1 in order to get them back. I haven't had time to investigate whatever else isn't working; that was enough.

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T

Trent Happel

Adobe Employee

This Tool fix is now in 24.3, which just shipped and is available for download.

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A

ajoliver

Participating Frequently

Thanks for the note. I will wait and see how that update fairs for others before I try it – I’m no longer confident in the upgrades, sorry.

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MyerPj

Community Expert

You don't have to memorize this thread, but the answer is here, chronologically right above your post. 🙂

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Kevin J. Monahan Jr.

Legend

As @Sumeet Kumar Choubey said, the team is investigating this issue. I apologize for the frustration on this, @davidgaudio.

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

D

davidgaudioAuthor

Inspiring

Thank you! That was the trick - my keyboard shortcuts are now working properly!

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S

Sumeet_Kumar_Choubey

Adobe Employee

Hi davidgaudio,

We're sorry about the poor experience. We're investigating a similar issue. Please open the Tools panel (Window > Tools) before using the Tools shortcuts & check if it's working properly. Let us know if it helps.

Thanks,

Sumeet

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M

Mindaugas26819546vi2r

Participant

Issue - The razor tool not working, not even appearing if the "tools" window is not opened.
Adobe Premiere Pro version number: 24.2.1 (Build 2)
Operating system - Windows 11
System Info: CPU, GPU, RAM, HD:
- 13900kf
- RTX 4080 Studio driver 551.61
- 128GB 6000MHz Fury
- Samsung 980 PRO 2TB
Workflow details: Working in Team project
Steps to reproduce - (Very important!) When editing a sequence, razor tool doesn't appear if "tools" window is not opened.
Expected result - Razor tool should be selected and work.
Actual result - nothing happens unless I open "tools" window. Then everything works.