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Inspiring
February 8, 2024

Premiere Pro 24.2 has keyboard bugs

  • February 8, 2024
  • 7 replies
  • 3646 views

I just updated to 24.2 and suddenly my razor and rolling edit keys are not working, and not displaying. Had to roll back to 24.1 in order to get them back. I haven't had time to investigate whatever else isn't working; that was enough.

This topic has been closed for replies.

7 replies

Participating Frequently
March 27, 2024

This Tool fix is now in 24.3, which just shipped and is available for download.

Participating Frequently
March 27, 2024

Thanks for the note. I will wait and see how that update fairs for others before I try it – I’m no longer confident in the upgrades, sorry.

MyerPj
Community Expert
Community Expert
March 14, 2024

You don't have to memorize this thread, but the answer is here, chronologically right above your post. 🙂

Kevin J. Monahan Jr.
Community Manager
Community Manager
March 9, 2024

As @Sumeet Kumar Choubey said, the team is investigating this issue. I apologize for the frustration on this, @davidgaudio.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Inspiring
February 27, 2024

Thank you! That was the trick - my keyboard shortcuts are now working properly!

Community Manager
February 27, 2024

Hi davidgaudio, 

We're sorry about the poor experience. We're investigating a similar issue. Please open the Tools panel (Window > Tools) before using the Tools shortcuts & check if it's working properly. Let us know if it helps.

 

Thanks,

Sumeet

Participant
February 26, 2024
  • Issue - The razor tool not working, not even appearing if the "tools" window is not opened. 
  • Adobe Premiere Pro version number: 24.2.1 (Build 2)
  • Operating system - Windows 11
  • System Info: CPU, GPU, RAM, HD:
    • 13900kf

    • RTX 4080 Studio driver 551.61

    • 128GB 6000MHz Fury

    • Samsung 980 PRO 2TB

  • Workflow details: Working in Team project
  • Steps to reproduce - (Very important!) When editing a sequence, razor tool doesn't appear if "tools" window is not opened.
  • Expected result - Razor tool should be selected and work.
  • Actual result -  nothing happens unless I open "tools" window. Then everything works.
Ann Bens
Community Expert
Community Expert
February 26, 2024

Moved to Team Project.

Inspiring
February 23, 2024

I just installed 24.2.1 and my keyboard shortcuts are still messed up. Threw it away and went back to 24.1. Oh well.

MyerPj
Community Expert
Community Expert
February 8, 2024

Just leave it like that, as they pulled 24.2 and will release a 24.2.1 soon.