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Premiere Pro 26.2 / 26.2.2 — Severe UI lag and freezing on every click (resolved only by rolling back to 26.0.2)

Forum|Forum|2 days ago
June 10, 2026
3 replies
59 views

App Version: Premiere Pro 26.2.0 and 26.2.2 (issue present in both, including the current Beta build) Issue Category: Performance / UI Responsiveness OS: [Windows 11 Pro 24H2 / macOS version] CPU: [your CPU] GPU: [your GPU + driver version] RAM: [your RAM]

Problem Description: After updating to 26.2, the UI freezes or hangs on nearly every mouse interaction — opening top menus, clicking panels, scaling clips, and using the text/captions tools. Each freeze lasts from a few seconds up to several minutes ("Not Responding"). Timeline playback itself is relatively smooth; the issue is specifically UI responsiveness. The problem occurs in existing projects AND brand-new empty projects, so it is not project-related.

26.2.2 was supposed to address this, but the freezing persists with only minor improvement. The current Beta build shows the same behavior.

Troubleshooting already performed (no fix):

Reset preferences (Alt on launch)
Cleared media cache and relocated to NVMe
Clean GPU driver reinstall (Studio driver)
Disabled hardware-accelerated decoding (H.264/HEVC)
Purged Adobe and Windows font caches, deactivated unused fonts
Disabled Adobe Fonts sync in Creative Cloud
Disabled all overlay apps (NVIDIA overlay, Discord, RGB software)
Removed third-party plugins (renamed MediaCore folder)
Added AV exclusions for Premiere, cache, and project drives
Tested single-display setup
Tested fresh Windows user profile
Full uninstall/reinstall of Premiere

Result: Rolling back to 26.0.2 resolves the issue completely — UI is instantly responsive on the same machine, same projects, same drivers. This confirms a regression introduced in 26.2, not a hardware or system limitation.

Impact: This is blocking professional daily editing work. Multiple-minute hangs occur several times per hour on 26.2.x, making the build unusable in production.

Request: Please investigate the UI/font rendering or memory-leak regression introduced in 26.2. Happy to provide a memory dump or system report if needed.

Jonathan+Editor

Community Manager

Hi @Dayanand_Sagar9860,

The team ran some tests and suggest the following for troubleshoot options:

Edit > Preferences > Memory which shows Installed Ram/Ram reserved for other apps/Ram Available.
- This might help shed light on more information. (Note: It might be fine.)
Checking Task Manager for spikes.
- To do this, press CTRL+SHIFT+ESC at the same time. The Task Manager will pop up. Click the Performance tab.
  - If possible, screenshot of relay what of 100% it’s using.
Checking for any external drives or other hard inputs.
- There have been cases where a plugged in Logitech mouse (for example) could cause interference.

Please also note this possible workaround below:

Edit → Preferences → Media → Disable “H.264/HEVC hardware accelerated decoding (leave encoding ON)

Best,

Jonathan

Jonathan+Editor

Community Manager

Hi @Dayanand_Sagar9860,

Welcome to the Premiere Pro forums! We are glad to see you here.

Thank you for reporting this and providing details. The team will utilize this information and try reproduce the issue. In the meantime, please see this related link, which may help you find a workaround.

Best,

Jonathan