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Cristobal_Delvalle0372
Participant
October 6, 2026

Premiere Pro 26: consumo excesivo de RAM, bajo rendimiento y bloqueos de Windows

  • October 6, 2026
  • 6 replies
  • 59 views

Hola.

Estoy reportando un problema grave de rendimiento y estabilidad con Adobe Premiere Pro 26.

Utilizo Adobe Premiere Pro con una suscripción/licencia de estudiante.

Mi equipo:

- Notebook: Acer Nitro V15 ANV15-51
- Procesador: Intel Core i9-13900H
- GPU: NVIDIA GeForce RTX 4060 Laptop GPU, 8 GB VRAM
- RAM: 24 GB DDR5
- Sistema operativo: Windows 11 de 64 bits
- Almacenamiento: SSD NVMe
- Cámara: Sony FX30
- Formato: XAVC HS / H.265, 10-bit, 4:2:2
- Premiere Pro: versión 26.5.2 compilacion 5

El problema principal es que Premiere Pro 26 presenta un consumo extremadamente elevado de RAM y graves problemas de rendimiento al trabajar con los archivos H.265 10-bit 4:2:2 de mi Sony FX30.

Incluso utilizando proxies, Premiere continúa presentando estos problemas. He probado diferentes configuraciones y resoluciones de proxies, pero el comportamiento no mejora de manera significativa.

Durante la edición he experimentado:

- Consumo muy elevado de memoria RAM.
- Premiere Pro deja de responder.
- El cursor del mouse se congela.
- El audio deja de funcionar repentinamente.
- Windows se vuelve extremadamente lento.
- En algunos momentos todo el sistema queda prácticamente congelado.
- En ocasiones tengo que esperar a que Windows se recupere o cerrar Premiere Pro de forma forzada.

Es importante aclarar que el problema no afecta solamente a Premiere Pro. Cuando el consumo de recursos aumenta, puede afectar el funcionamiento general de Windows.

También existe una diferencia importante entre las versiones de Premiere.

Con Premiere Pro 25.x, utilizando el mismo equipo y prácticamente el mismo flujo de trabajo, el rendimiento era considerablemente mejor.

Después de actualizar a Premiere Pro 26, los problemas de rendimiento, consumo de RAM y estabilidad empeoraron notablemente.

El hardware no ha cambiado.

También probé los mismos archivos de la Sony FX30 en DaVinci Resolve utilizando exactamente la misma computadora. DaVinci Resolve maneja estos archivos considerablemente mejor y no presenta el mismo nivel de inestabilidad del sistema.

La computadora cuenta con un Intel Core i9-13900H, NVIDIA RTX 4060 de 8 GB, 24 GB de RAM y almacenamiento NVMe, por lo que considero que debería poder manejar un flujo de trabajo con proxies de manera razonable.

Entiendo que H.265 10-bit 4:2:2 es un formato exigente, pero el problema persiste incluso utilizando proxies y existe una diferencia clara entre Premiere Pro 25.x y 26.x.

Me gustaría que el equipo de ingeniería de Adobe investigara especialmente:

- Decodificación H.265 10-bit 4:2:2.
- Decodificación acelerada por hardware con NVIDIA RTX 40 series.
- Administración de memoria RAM.
- Posibles fugas de memoria.
- Rendimiento utilizando proxies.
- Posibles regresiones de rendimiento entre Premiere Pro 25.x y 26.x.
- Compatibilidad y rendimiento con procesadores Intel de 13.ª generación.
- Estabilidad general de Windows cuando Premiere Pro utiliza grandes cantidades de memoria.

Puedo proporcionar capturas de pantalla, información del sistema, informes de errores, proyectos o archivos de muestra si son necesarios.

Agradecería que Adobe pudiera confirmar si este comportamiento corresponde a un problema conocido de Premiere Pro 26 y si existe alguna solución temporal o configuración recomendada mientras se investiga el problema.

    6 replies

    KatieToo
    Community Manager
    KatieTooCommunity Manager
    Community Manager
    October 7, 2026

    ​@Cristobal_Delvalle0372 Thank you for so far sending the screen recording and sample files. Checking in to see if you’re able to provide a .DMP dump file - see my initial response for those instructions, with a few clarifying questions.

    I’ve tried testing your clips on a win11 vpro intel Dell laptop and did not encounter any memory spiking, it remained quite stable. I even copied the clips many times in case 3 were not enough. But maybe something else is missing here...

    It may be we need this actual project file you’re showing on screen recording to have a better look at what’s going on with possible other effects, plugins, and so on for further testing. I even noted a specific section where I saw it spike during playback, well two spots. 

    Spikes around this area of edit and need to check what’s going on there.

    The first is off the bat once you load in and Premiere is doing a relinking check in the backdrop, it’s that top right blue circle going on in Progress. Next time you open it, if you go to the Progress panel, you can see exactly what it’s doing. 

    Progress blue circle after loading project

    Could you check these on the Acer while playing one of the original FX30 clips in a simple new Premiere project?

    1. In Premiere, open Edit > Preferences > Media and tell me whether Enable hardware accelerated decoding for H.264/HEVC is checked. If it was off and you enable it, restart Premiere and retest.
    2. Open Device Manager > Display adapters and send a screenshot of the adapters listed. Is Intel graphics listed alongside the NVIDIA RTX 4060, or only the NVIDIA GPU?
    3. In Task Manager > Performance, check both GPU graphs while playing the original clip. If available, switch a graph to Video Decode. Which GPU’s Video Decode graph becomes active? Also, in Processes, what does Premiere show in the GPU engine column?
    4. In Acer NitroSense or BIOS, what is the current graphics/GPU mode? Is it hybrid, Optimus, or discrete GPU only? You don't need to change this, just report what it is on.
    5. Confirm whether the next screen recorded test is using the original media or an attached proxy, and whether Premiere shows the proxy as active.



    NVIDIA’s published codec documentation identifies HEVC 4:2:2 decoding as a Blackwell capability, not an Ada/RTX 40-series capability. Adobe documents HEVC 4:2:2 10-bit decoding on Intel platforms, and this i9-13900H model is listed as Iris Xe eligible. Check whether the laptop’s Intel integrated graphics is enabled and whether Premiere is using hardware or software decoding for these clips. 


    Other thoughts:
    As for proxies with testing, are you sure they are active toggled on and attached? Those should help.

    As for plugins, if you have any, try launching Premiere by doing SHIFT then click it to launch, and it should bring up a popup box where you can temporarily disable plugins and even clear that plugin cache. Ensure they are also up to date. 

    In regards to 13th gen intel, the question is whether the Intel graphics/Quick Sync path is enabled and available to Premiere. Adobe recommends 11th-gen-or-newer Intel CPUs with Quick Sync for its recommended Windows setup.

    Let us know about getting the dump file during the freezing and project file so we can take a closer look. Sorry again for all these issues and really do hope to help!
    Katie

    Cristobal_Delvalle0372Author
    Participant
    October 7, 2026

    Hi Katie,

    I completed the additional tests you requested and uploaded the additional files to the Dropbox folder you previously provided.

    System information:

    • Premiere Pro 26.5.2 (Build 5)
    • Intel Core i9-13900H
    • Intel Iris Xe Graphics
    • NVIDIA GeForce RTX 4060 Laptop GPU 8 GB
    • 24 GB RAM
    • Windows 11 64-bit

    1. Premiere Pro hardware decoding

    In Premiere Pro > Preferences > Media, “Enable hardware accelerated decoding for H.264/HEVC” is enabled. Both Intel and NVIDIA are shown as enabled for hardware decoding. Hardware accelerated H.264/HEVC encoding is also enabled.

    2. Display adapters

    Device Manager shows both:

    • Intel Iris Xe Graphics
    • NVIDIA GeForce RTX 4060 Laptop GPU

    3. GPU / Video Decode test

    I created a new, simple Premiere Pro project using the original Sony FX30 H.265 footage, with no proxy attached or enabled.

    During playback, the Intel Iris Xe Video Decode graph becomes active, while the NVIDIA RTX 4060 Video Decode graph remains essentially at 0%.

    At the same time, Premiere Pro appears in Task Manager using GPU 1 — 3D.

    I recorded this test and uploaded the screen recording to the Dropbox folder.

    4. Windows GPU assignment

    In Windows Settings > System > Display > Graphics, Adobe Premiere 2026 is assigned to:

    High performance — NVIDIA GeForce RTX 4060 Laptop GPU.

    5. NVIDIA Control Panel

    In NVIDIA Control Panel, the global graphics processor selection is set to Automatic selection. The available options include NVIDIA GPU automatic selection, NVIDIA high-performance processor, and integrated graphics. I did not change this setting.

    In NVIDIA Control Panel > Configure Surround, PhysX, the internal display (“Mi Monitor”) is shown connected to the NVIDIA GeForce RTX 4060 Laptop GPU.

    6. Acer NitroSense / BIOS graphics mode

    I also checked Acer NitroSense and the available graphics-related settings, as well as the NVIDIA configuration. I could not find any option to select Hybrid/Optimus or Dedicated GPU Only on this Nitro V15 ANV15-51.

    I did not change any graphics mode settings.

    7. Proxies

    The new GPU test was performed with the original FX30 media and no proxy attached or enabled. This was a new, simple project specifically created for this test.

    8. Projects uploaded

    I uploaded two Premiere Pro project files to the Dropbox folder:

    • The full Carolina and Dennis project, which is the main project where I experienced the high RAM usage, slowdowns and Windows freezes.
    • The smaller FX30 test project, which contains only the original FX30 clips and was used for the GPU/Video Decode test.

    9. .DMP file

    I have not been able to obtain the .DMP file yet. I have been trying to reproduce the freeze, but Premiere has not frozen again during these tests, so I cannot generate a dump from an actual freeze at this time.

    I don't want to provide a dump that does not correspond to a real freeze.

    I uploaded the screenshots and the GPU test recording along with the two project files so you can review the configuration and behavior in more detail.

    I did not intentionally change any Premiere, Windows, GPU or graphics-mode settings during these tests.

    Please let me know if you need any additional files or tests.

    Thank you again for your help and for continuing to investigate this issue.

    Best regards,
    Cristobal

      KatieToo
      Community Manager
      KatieTooCommunity Manager
      Community Manager
      October 8, 2026

      ​@Cristobal_Delvalle0372 Thank you for providing both those updates, and I see quite a number of files uploaded to Dropbox for review. We’ll be taking a look over the project files and pngs in the meantime and return if there’s any additional questions or further requests. We’ll also test those projects you included and see how our system/memory responds.

      Could you let us know which Intel and NVIDIA driver versions and dates, by the way?

      That’s okay about the .DMP dump file for now. Are you saying it’s stopped freezing then while you’re in your project working? Could be that it’s intermittent, but should it happen again, getting that during the freeze would be helpful. Also knowing if you were on a particular panel or any other details of what was going on when that happened could help point us towards something.

      There are a few main posts about freezing issues that involved Accessibility settings like Magnifier/Power Automate, etc. See this post below and read that pinned comment for the other threads and any workarounds like disabling Accessibility settings or trying v26.0.2:


      Really appreciate your time and effort on providing all these details. Just wanted you to know we received them, will test those out and report back.

      Thanks!
      Katie

      KatieToo
      Community Manager
      KatieTooCommunity Manager
      Community Manager
      October 6, 2026

      Hi ​@Cristobal_Delvalle0372 

      Thanks for stopping by the Premiere forums and giving us those helpful details about your issue with h265 10-bit 4:2:2 files in v26.5.2. 

      Might we see a short screen recording and/or screenshot of what exactly is happening while in Premiere? That could be helpful.

      Importantly, at least thinking most recently because there’s been several versions and some time passing between v25 and now to v26.5.2… can you tell us what you were doing when Premiere freezes up? Importing media, in a menu, on a particular panel like I wonder, do you happen to have Lumetri panel open when this is happening? Any details here could help narrow this down.

      When this issue started happening, was there any updates to say driver or Premiere or plugins added in/need updating or anything you can recall like this?

      Since you’re having issues with freezing, yes you can provide a Dump file (full is fine but also including steps for mini in case you’d prefer) as that might help show what’s going on when it hangs up. I will DM you our Dropbox upload link to drop that on. It may also be helpful to include just a few sample clips of the actual sonyfx30 as well, for troubleshooting further if needed.

      MINI DUMP -

      •  Process Explorer (from Microsoft) is required for a Mini-Dump.
        •  This website  provides the steps with screenshots.
        • Zip the file before sending.

      FULL DUMP - 

      1. Open Task Manager go to the Processes tab, and identify the Premiere process (you can use search to filter for only Premiere)
      2. Launch Premiere, work until it reaches that same delayed hang or unresponsive state
      3. Switch back to Task Manager and right click on Premiere then choose > Create dump file
      4. When it's finished, it tells you where it saves the .DMP file.
      5. It'll be large, but it ZIPs down smaller. So right click on the file and choose Compress to .ZIP file.



      Sorry for these frustrations! I’ll send Dropbox link in DM next, and hope to help!
      Katie

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