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August 29, 2026

Premiere Pro Export workspace turns black and freezes with GPU Accelerated UI Rendering enabled

  • August 29, 2026
  • 2 replies
  • 39 views

Issue:
The Export workspace in Adobe Premiere Pro turns black and the application becomes unusable when GPU Accelerated UI Rendering is enabled.

Steps to reproduce:

  1. Open Premiere Pro.
  2. Go to Preferences > General and enable GPU Accelerated UI Rendering.
  3. Restart Premiere Pro.
  4. Open any project, including a brand-new project with a short video clip.
  5. Open the Export workspace.

Actual result:
The Export workspace becomes almost entirely black and Premiere freezes/becomes unusable.

Expected result:
The Export workspace should load normally.

Confirmed workaround:
Go to Preferences > General, disable GPU Accelerated UI Rendering, restart Premiere Pro, and open Export again. The Export workspace then loads normally and exporting works.

Reproducibility:
The issue was reproduced in Premiere Pro 26.3.x and Premiere Pro 26.2.2, including in a brand-new project.

System:
Windows 11 Pro 25H2
Intel Core i5-10400F
32 GB RAM
NVIDIA GeForce GTX 1060 6 GB
NVIDIA Studio Driver 581.57
WDDM 3.2
Mercury Playback Engine GPU Acceleration (CUDA)

Troubleshooting already performed:
Clean NVIDIA Studio driver installation; Premiere preferences and cache reset; third-party plugins disabled; H.264/HEVC hardware decoding and encoding disabled for testing; Windows update rollback; Intel chipset/platform drivers corrected; Blackmagic Desktop Video removed for testing; Xbox Game Bar association disabled. None of these resolved the issue.

The only change that consistently resolves the problem is disabling GPU Accelerated UI Rendering.

I have a detailed technical PDF report documenting the troubleshooting and A/B testing.

2 replies

Community Manager
August 31, 2026

Hi ​@marcos_daf�,

Welcome to the Premiere forums and providing such extensive detail of this occurrence.

  • To confirm, this issue is occurring in specifically Premiere 26.3.2?
    • Does the issue persists in the Premiere Beta?
  • Are you able to share a screen recording of this issue?
    • If so, please let us know the exact version of Premiere is being used.
  • Would it be possible to share the mentioned detailed technical PDF report?
  • Suggestion: Can you try disabling background media analysis under Media Analysis & Transcription?
    • Does this improve your performance at all?

Sorry for the frustration. I hope we can help you soon.

Best,

Jonathan

 

John T Smith
Community Expert
Community Expert
August 29, 2026

Wrong forum, this is Premiere ELEMENTS you need to be in

Premiere https://community.adobe.com/adobe-premiere-726

ADDED… a Moderator moved the message