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Hilmand25129484he3u
Participant
July 17, 2024

Premiere Pro keeps freezing and have to constantly click some where on the menu to unfreez

  • July 17, 2024
  • 3 replies
  • 232 views

Premiere Pro keeps freezing and have to constantly click some where on the menu to unfreez. after many times closing Prm pro it is still the same type of problem with screen is freezing and sometimes green verticle lines appears on the side. why?

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    3 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 17, 2024

    Hi Hilmand,

    I'm Kevin, one of the moderators here. Thanks for filing this bug report. The team will need more information in order to reproduce the bug. See, How do I write a bug report?

     

    I hope they can help you soon.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    July 17, 2024

    The status of this bug report is updated.

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    M
    Michael Grenadier
    Legend
    July 17, 2024

    Never easy to troubleshoot premiere problems from a distance so please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and if you have any 3rd party plugins installed for Premiere... Also, sequence settings and clip properties can also help. Although you can throw almost any format into premiere, some formats can be problematic, particularly on an underpowered system.

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