Premiere Pro Nearly Unusable in Past Two Months -- but not on my 8 year old laptop!?

11 replies
987 views
Translate

Premiere Pro is almost unusable the past two months on my Lenovo Legion 5 Pro running a NVIDIA 3070ti and AMD Ryzen 7 6800H. I've tried all the usual recommendations to solve my problems. I even deleted Adobe all together and ran the Adobe Cleaner tool. What infuriates me the most is that my 8 year-old Acer Predator laptop running a NVIDIA 1070 has ZERO problems running Premiere.

Here are my problems:

1. The playhead does not move. If I click off of Premiere (on the task bar, for example), it begins to move. As soon as I click on Premiere, it stops.

2. Scrolling through a simple project is laggy.

3. Premiere often doesn't respond for severl seconds.

Again, I've cleared the cache, drivers are up to date, etc.

This problem is very serious. While I don't want to ditch Premiere, I can't afford to lose all this time dealing with slow software.

D

Dave5C9AAuthor

Participating Frequently

BACK TO SQUARE ONE! After less than a week of changing the audio hardware setting, Premiere is unusable again. I literally have to wait two-three seconds for it to respond to making a cut. I cannot understand why my 2 year old laptop cannot handle Premiere anymore. Anymore ideas?

Translate

S

Sumeet_Kumar_Choubey

Adobe Employee

Hi Dave5C9A,

Sorry about the poor experience. Could you please confirm if you are experiencing this issue with any specific project or all of them? Please share a screenshot of Audio Hardware preferences window in Premiere Pro. Also, are the media files saved on an internal drive or network/external drive?

Thanks,

Sumeet

Translate

D

Dave5C9AAuthor

Participating Frequently

Thanks for your reply.

I'm experiencing poor performance only with Premiere.

The media files are saved on an internal drive.

I attached a screenshot of the Audio Hardware preferences in Premiere Pro.

Translate